When I'm in gear but stopped (like at a stop light), there is a vibration/rattle happening. You can see the hood shaking, and you can hear and feel the vibration in the passenger compartment.
Can I drop it back by sometime to have this looked at? No rush, I won't have any spare time until next week. And I'll probably need to wait while you guys look at it, my wife will be out of town with our other vehicle. Or if you have a shuttle that could take me to work and bring me back when the car is ready, that would work well, too.
Thanks!
Greg Bump
5/12/2016
Blueridge Heating. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good Job
5/9/2016
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the only place that I take our vehicles to have them repaired. Great work and friendly staff.
5/8/2016
Jorge P. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately, a dent remains, and the paint job seems off on the rear right side door. There is an odd deep refraction of light in the same area where the dent remains (top right quadrant of said door). I will be contacting your office about it soon.
5/2/2016
Gillman S. VERIFIED CUSTOMER
Vehicle Make : Maserati
I have had 2 cars repaired at Collision Plus and I would not go anywhere else.
4/27/2016
Kayleigh H. VERIFIED CUSTOMER
Vehicle Make : Ford
It took way to long to get parts maxed out my rental and I had to pay 188.00 more for rental. Also when I picked up car no one took me outside to look at repairs to see if I was satisfied. They used to do this. Customer service has gone down and parts should not take that long. No one really cared
4/26/2016
Judy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Collision Plus was great. Everything went smoothly and I am very happy with their work on my car.
4/22/2016
Douglas L. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'm satisfied with the repair work that was done to my Jeep. The communication could use some work though. We were given a website with which we could track the progress of our repair. On the 2nd day, the site said that the estimated time of completion was 4:30 pm. I traveled to the rental car place to return it and head over to CP to pick up my Jeep around 4 pm. The car rental person suggested that I call to make sure my Jeep was finished. It was not. The website had not been updated. The next day I called before leaving. My Jeep was finished but the website had not been updated. What's the point in giving someone a website that is supposed to conveniently update progress when it doesn't get updated & I have to call anyway...?
4/20/2016
Frank P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They aren't the fastest or the cheapest, but they are reliable and easy to work with. Repairs were done in the scheduled time, for the estimate price, which means a lot more than low prices or promises to have it done sooner and endless delays. Made getting the car repaired easy and painless. Thanks!
4/19/2016
Tiana B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I requested to be called, not sent a text, on the status of my vehicle. I was not told my vehicle was ready until after you had closed for the weekend.
4/19/2016
Diane E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did a fabulous job and my car was so clean when I picked it up. Collision plus will be my go to shop for repair of my car.
4/14/2016
Emmett W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks better now than it did before it had gotten damaged! I am very pleased with the repairs and the cleaning afterwards. Thank you!
4/7/2016
Roger E. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks terrific. You did an excellent job and completed the work 11 days early. We are extremely pleased. Thank you.
4/1/2016
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people and they did a great job. Thanks. Andy Messner
4/1/2016
Phillip U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Constant delays of showing up for scheduled pick up only to be told it was not ready. No prior notification of delay.
3/24/2016
Clinton G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you all for the work you did on my car, any more body work needed to be done on it i know exactly who im going to next time. :)
3/19/2016
Susan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Would be helpful for office to be open until 5:30. I received call during a meeting that car would be ready to pick up at 4:45 and office would close promptly at 5. Difficult since I work until 5.
3/18/2016
Larry S. VERIFIED CUSTOMER
Vehicle Make : Buick
Finished repair looks fine and was completed exactly on schedule. Good job.
3/12/2016
Meghan E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Clear coat gone on strip above window. I have no idea why unless they taped it to paint and it pulled it off.