My only concern is how dirty the interior of my car was, the floor Matt's were covered in dust and the fabric needed to be vacuumed because of how much had gotten into it. The dashboard and the obvious pieces were cleaned but it feels like everything else was forgotten about.
My truck bed was absolutely filthy but I also have a bed cover on it. As much as I would have liked someone to have taken a leaf blower and blown all the dust out of my bed, I'm more grateful that they didn't open it so I will let that slide.
Overall the repair was a success and the customer service and everybody working in the office is always fantastic, 10 for 10 everywhere else. But your shop cleanup ****. The last time I had a repair they even lied about cleaning it up and I remember the front desk lady being absolutely furious. I highly recommend getting a detailer on site who knows what the hell he's doing
8/26/2021
Emily E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great
8/20/2021
Dora M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think the hood needs adjusting a little.
Please advise when I can bring this out to the center.
****-****-xxxx
8/18/2021
Uzma K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unprofessional, careless and did not do the job
8/14/2021
Kelly C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and courteous. They made it very easy for us to get our car repaired.
8/11/2021
Hardev Gurdarshan. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is excellent. However, I would have appreciated regular updates during the repair. No updates were provided. I had to call and ask for status updates.
8/5/2021
Joann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs are fantastic. I appreciated the updates. Your customer service is excellent. Thank you for such a wonderful experience.
8/3/2021
Virginia F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was friendly informative and knowledgeable about the repairs to my vehicle.
7/31/2021
Kimbly R. VERIFIED CUSTOMER
Vehicle Make : Kia
It took a day longer but overall good body work
7/29/2021
Enchon W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle wasn't properly repaired. Not sure why it took almost 2 weeks for the patch job that was performed. Very disappointing.
7/28/2021
Robert Julia. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication. Pleasant, happy people in the office.
7/25/2021
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept me updated on the progress of my car, an had it fixed in a timely manner.
7/22/2021
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
David Kitts and his team did a great job helping me through this process. Very professional and prompt. Thank you.
7/18/2021
Calista L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tires still messed up
7/16/2021
Katie H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
7/13/2021
Rachel C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair work is outstanding! Unfortunately had to pay out of pocket for car rental for two days which insurance will not cover . Waiting for a $4000.00 credit which I was assured would be credited to me. Waiting patiently and will respond once I am issued a credit.
7/10/2021
Nancy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
From Tara to all of the reception and service staff, the repair on my car was handled quickly, professionally and very personally. I really appreciated your care.
7/2/2021
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Toyota
David Kitts is very professional and personable. He needs a raise!!
6/12/2021
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good stuff
6/12/2021
Francis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just needed to clean up dust inside car from paint job