I’ ve been to Rice to pick up my car three times and am going for the fourth time today to “hopefully “ pick up my car. I pointed out repairs that needed to be made last Friday. When my husband and I went to pick it up on Saturday, the repair were incomplete and unacceptable. Now I have to go to Rice again today. Rice did excellent work on my Scion. In the future I will take my Chevy to a Chevy dealership.
10/31/2017
Rashawd R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the emails giving me updates on my vehicle. Everyone was friendly and the quality of the repair is incredible. Thank you!
10/12/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was repaired, however, there were two new problems I found when I picked up the car:
****) there were dots of white paint (on my black car) - this was fixed (they were removed)
2) the (paint) finish was dulled near the area where the white paint spots appeared; they won't fix this. They told me it must have come in with these issues. I can tell you that it didn't have either of these issues when I dropped it off.
I recently bought this Camry from Rice - used car division, I also bought 2 new cars from Rice over the last few years. This Camry may have been my last purchase.
Unhappy,
John L
10/12/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Kia
Communication was top notch. Service was fast and results exceeded my expectations. Staff was very kind.
10/4/2017
Peter T.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from all employees.
10/1/2017
Wofford J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great - excellent paint match.
10/1/2017
Debora H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Job well done thank you.
9/29/2017
Clinton H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect experience! All staff were professional, courteous, friendly and efficient. Exceeded all expectations!
9/19/2017
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you. My car looks as good as new! I loved the text updates.