Excellent service from the whole team at Rice Toyota Collision center. I highly recommend them to anyone needing collision repairs to their vehicle.
3/25/2020
CRYSTAL H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Maddison, Elijah, Essence and the other young lady (who had the office next to the entrance door) greeted me with smiles and engaged me in conversation. They made each of my visits turn out to be fabulous, personal and professional. I could not have asked for a better team to work with!
12/11/2019
Jasma W. VERIFIED CUSTOMER
Vehicle Make : DODGE
Amazing customer service!!!
12/4/2019
Kelly C. VERIFIED CUSTOMER
Vehicle Make : KIA
The customer service was Great! Everyone was Nice and Helpful!
12/4/2019
WILLIAM R. VERIFIED CUSTOMER
Vehicle Make : HONDA
It took a little longer than I anticipated but they went above and beyond what was necessary and the van looks great!
11/12/2019
RONALD R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Rice Collision Center was prompt, thorough, polite and kept me updated on repair status via text. Thanks!!
11/4/2019
Amanda M. VERIFIED CUSTOMER
Vehicle Make : FORD
Communication was horrible, we couldn’t get straight answers. My car was there for 3 weeks before anyone even drove it to check for damage.
9/16/2019
STEPHEN L. VERIFIED CUSTOMER
Vehicle Make : MAZDA
There are some scratches on the drivers' side at the beck window. There are several creases in the headliner and where it meets the interior pillar trim piece. it doesn't sit flat anymore.
8/21/2019
DENISE S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was impressed with how friendly the staff there at the Rice Collision Center were and Thank you again for doing such a wonderful job on my car.
8/14/2019
Eric G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Your lack of responsability, lack of professionalism, lack of communication, lack of management, does not make me want to hear from you, but I will make sure that my nearest circle would not have to pass such a nightmare using you as an alternative. I would look to make the right person know how Rice Collision Center is undergoing the Rice name reputation.
8/7/2019
MILES . VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you very much
7/11/2019
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was extreamly helpful and cheerful.
3/15/2019
Darrell P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done. Thanks
2/12/2019
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told that I would be contacted Monday about you finishing the job. I haven't heard from you yet.
2/5/2019
Henry L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is great. I didn't plan for it to take that long.
1/18/2019
Stephanie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
None at this time
1/15/2019
Ila Sudderth. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The people that work for Rice are exceptional, they put the customer first providing both quality repairs and great customer service. If was wonderful to work with Christina Bunting she made the entire process easy.
1/12/2019
Brook M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was courteous and I was well informed of the progress of my repairs. Shout out to the one who took care of me.
12/15/2018
William E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had appointment for Nov 12, 18. Brought my car in and there did not seem to any knowledge of my appointment (no file at reception), Completed paperwork and left vehicle. Was called later to return to sign more paperwork. Final repair bill was 3 times my estimate. Was told on Nov 16 that car would be ready on Nov 19. On Nov 19 was told it would be ready on Nov 20. Your administration needs some work.
11/26/2018
Shanisha B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I received my car back extremely wet wuth an extremely strong mildew smell. Brought it up to the staff. Lady had something sprayed into the car. The car smelled okay for about and hour but it returmed. My neighbor details cars and found mold when he picked up the floor mats. This morning the smell was so bad my son couldn't even drive to school. This evening the car windows were covered with condensation so thick you couldn't see into the car because of the soaking wet floors. I need this remendied.