Rice Toyota Collision Center

Nothing much to say. Everything was wonderful and done professionally. Enjoyed working with you all and the service. Thank you

Great color match with the paint. It looks perfect!

It looks good and I got my vehicle back fast

Good job repairs on camry

I have a 2018 toyota camry xse and began to peel on the front bumper - the job was completed in two days and a job well done - remarkable !

Fantastic job by the best Collision Center in the Triad

Excellent

Excellent work from start to finish. That Includes office personnel, and all folks Associated with my repair. Thank you !

I was told that my car was almost ready for pick up. The only thing that was left was to add the tint back to my passenger side window. This was on a Friday. Monday, I was told that it was ready for pick up. I returned my rental vehicle and went to pick up my car only to be told that it actually wasn’t ready and they didn’t know where my key was. They told me that the guy who I had been talking to was no longer an employee there. They also told me that my car still needed a window along with the tint. I asked them how was I supposed to get another rental. The sent me to another enterprise as assured me that I would be given another vehicle. They said that the manager there was aware that I was coming. I went to enterprise and the manager told me that I had to contact my insurance company to have them send enterprise another reservation, otherwise I would have to pay out of pocket. My insurance company was not happy about this because this was a Toyota issue, but they did it anyway. After waiting for about 20 minutes, I got another rental and received a call about my car being ready the following day. I went to pick up my car and it actually was ready, but after I had pulled off I realized that my car had dust everywhere inside. The entire inside was coated with a white cast and I was told that it would be cleaned. The inside and outside hadn’t been touched and they were closed so I couldn’t go back. I ended up clean it at the car wash and even today, I still have some of that dust in my carpet.

Service was good and the explanation of what needed to be done was good. The persons I dealt with were very helpful and courteous. Thank you.

Did good job of painting and repairs in timely manner.

From the moment I entered the door until the time I left in my repainted car my experience was fabulous. Every person that I encountered went over and up above the call of duty to help me in every way. This is my second time dealing with rice and Each time was absolutely wonderful’ keep up the great work you have a wonderful staff.

All of your people were helpful and very kind. The car looks good. Thank you for your work. I am still waiting on the final report from Toyota about the unintended acceleration. I still want to know what caused it.

Mitch is a great person to deal with he goes out his way to help you what ever the need may be.

There was overspray everywhere. We had to clean it off the dash and the area of the hood release. The place they painted appears to be done correctly , but we weren't really expecting paint dots in our interior

They did a great job, car looks good as new

They kept me informed on the progress of my repair and did an excellent job on repairing my RAV4 at a reasonable price!

N/A

The body work was well done. I would also like to thank the employees who took the extra steps to pickup and deliver my car . My only critique is that no one seem to notice the tape remains that were left on the roof after delivering back to me . This issue was buffed out and taken care of in a timely manner. Just made me wonder how no one saw this . Overall very good work and experience. Thank you again.

Repair looked completely good, looks just like new