The fact that the car was not ready, when I showed up, should not any reflection on Mr. Julian. It was never my intention to discredit his effort.
I am sorry for any inconvenience this may caused his position.
8/26/2016
Luis D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julian was excellent, great and prompt service. Highly recommend it!!!
8/25/2016
David T. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing customer service and the quality of the work was even better. 100% satisfied
8/24/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service from Julian and the staff. Great quality, quick repair time, and the car was waxed and washed.
8/22/2016
Jose T. VERIFIED CUSTOMER
Vehicle Make : Ford
I've been to Countach before since my job uses them as a body shop to repair their cars, but, I was actually extremely relieved to know that USAA uses them as well. I've seen their work, they're always there to help and very friendly. Thank you to Julian Herrera for helping me and getting my car in and out the same week! My car looks good and paint matches flawlessly. Thanks again!
8/16/2016
Ernest A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Will comment later
7/27/2016
Severy G. VERIFIED CUSTOMER
Vehicle Make : BMW
JULIAN WAS SO SPECIAL AND KEPT ME UP TO DATE DAILY ON PROGRESS OF FIXING MY BMW. I FOUND HIM TO BE SO PROFESSIONAL AND KNOWLEDGEABLE ABOUT ASPECTS OF THE REPAIR OF MY VEHICLE. I WILL NEVER GO ANYWHERE ELSE BUT TO COUNTACH IT IS THE BEST IN TOWN. THANK YOU JULIAN FOR INSPECTING MY CAR PRIOR TO ME PICKING IT UP. THANKS AGAIN FOR BEING SO PARTICULAR ABOUT HAVING MY CAR IN TOP SHAPE PRIOR TO BE GETTING MY BMW ON THE ROAD AGAIN. SINCERELY Severy G
7/22/2016
Enrico F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and punctual. They did an excellent job on my vehicle. Very satisfied.
6/14/2016
David V. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very helpful
6/13/2016
Roberto F. VERIFIED CUSTOMER
Vehicle Make : Nissan
A job well done, thanks you , Julian very professional person.
6/10/2016
Harold S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
excellent results and service,
6/6/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Honda
Julian was friendly, informative and professional throughout the process. He made sure that I had a good experience after a bad event led me to the shop. The quality of the repairs look outstanding. Thank you!
5/18/2016
Alba G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Customer Service and professionalism !! Julien.
5/7/2016
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am extremely happy with the work performed by your company. My car looks brand new. I especially want to thank Julian Herrera for being so great, so nice in keeping me up to date with what was happening with my car. We would correspond via email and Julian was very prompt with his responses. It made me feel at ease that my RX350 was in good hands. Thank you again!
5/5/2016
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Kia
Julian was the best! They even vacummed my car :-)
5/4/2016
Randy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!!!
4/29/2016
Felipe V. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent efficient service. Special commendation for Julian Herrera, affable, friendly, very knowledgeable. A people person, he certainly knows how to deal with clients. A real asset to Countach.
4/29/2016
Sergei K. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service across the board
4/23/2016
Leonel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juli¡n went above and beyond with his customer service. For starters he saw me with my children and a car seat and instead of letting me take a cab he gave me a ride home. Then he kept me up to date on the progress of the car until completion. To put the cherry on top, he took my rental and called enterprise to pick it up, taking one more issue off my hands. Thanks for making this a great experience from another that wasn't so pleasant. Kudos to Julian. Oh and my kids always left with candy from our visits, they want to keep coming back!
4/1/2016
Galen N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Julien and the girls in office are all fantastic. So happy to have my car again
and looks great. Thanks again Julien for all of your help
So I could pick up car today and looks like new
Galen N