Everyone was amazing and I could not have had a better experience!
3/22/2016
Amber J. VERIFIED CUSTOMER
Vehicle Make : BMW
Bob was excellent!
3/16/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Audi
First rate service and craftsmanship
3/10/2016
Ronell C. VERIFIED CUSTOMER
Vehicle Make : BMW
Professional work, and great communication. Thank you.
2/27/2016
Jeremy S. VERIFIED CUSTOMER
Vehicle Make : Audi
All of the staff were fast and very helpful.
2/20/2016
Cathleen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was a little apprehensive at first because it was very busy, crowded and chaotic when I came in for my appraisal. I was reassured by Bob Z and Lucinda that they would be able to make the repairs to my vehicle in a timely fashion but without sacrificing quality. I was pleased with the text messages and update phone calls informing me of the progress. My car looks like it is brand new!
2/20/2016
Michele A. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Bob and the entire team did a great job. USAA chose the right body shop as European really made me feel so comfortable from the minute I brought the car in, they explained the process, the time frame, and kept in constant touch.
I couldn't ask for anything more!!
I hope I never see them again, but I will recommend to all.
Michele A
2/18/2016
Nicholas D. VERIFIED CUSTOMER
Vehicle Make : Subaru
You guys did a great job on my wife's Subaru. I will surely recommend European paint and body to my friends and family.
2/11/2016
Andrea G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
U did a great job and I was very happy
2/6/2016
Klaus M. VERIFIED CUSTOMER
Vehicle Make : Audi
I am very satisfied with the technical work of the repair!
I was not satisfied with the agreeing of the dates for the delivery of the car in your facility and the dates of picking up the car, which were put off 4 times!
Very annoying was that I was told some of the delays were my fault because I didnt follow was I was told. As a foreigner my english is not so perfect but in general I understand quite well, and so I strongly believe that mistakes in your organisation were put on me.
Maybe it would be very helpful if your employees would spend a little more time to explain things to foreigners which are not used to your procedures.
1/30/2016
Jasmine P. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, on time, efficient, good work. Bob and Lucinda were great!
12/12/2015
Lori And. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate the email communications.
There is one thing I noticed is driver door doesn't open immediately.
Tried to call after I got home, but was a bit late.
Got stuck in my car at store parking lot.
Strange thing when I pull The handle and slam it back it opens.
I can deal with it till I get back from my trip and stop by to check it out.
Thank you for bringing my car back to how it looked before the accident.
Regards
Jay
11/26/2015
Stanley W. VERIFIED CUSTOMER
Vehicle Make : BMW
Bob Zeno did a tremendous job I was impressed with the professional caring way that you handled my car. I am grateful for all the kindness and professionalism that you showed. Thank you. It was a pleasure meeting Frank.
11/25/2015
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Not only am I pleased with the quality of repair but Frank and his team communicated with me multiple times to keep me abreast of their progress. They provided exceptional service. Very impressive.
11/24/2015
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best service I've found ever! Bob is great.
11/17/2015
Janet O. VERIFIED CUSTOMER
Vehicle Make : Audi
Bob was very professional and considerate. My car was finished ahead of schedule and he kept me updated through the entire process. Thank you!
11/1/2015
Brittany W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Kept me updated the whole time. Everyone was extremely polite and when I got my car back it looked the best it has ever looked very clean!! I have nothing bad to say at all!! Great place.
10/23/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent
10/21/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job again! Everything looks great and was completed early. Thank you very much!
9/4/2015
Robert R. VERIFIED CUSTOMER
Vehicle Make : Lexus
A pleasure dealing with Bob and the team at European Paint and Body !