Our estimator was very informative. I liked the texts and the link to see the status.
10/20/2017
Susan Y. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Dave was very nice to work with. He called me a few times to let me know about the progress. Thank you
10/19/2017
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I don't feel as tho Apple worked well with my insurance, Allstate. There was an error in submitting the supplement to Allstate and it wasn't resolved until my Allstate rep. called Apple and told them how to install an app on their phone so that they could Skype the damage. So the actual work started after my car sat at the shop for four days. I bought my car at Apple and was always very pleased with the customer service when I took it in to be serviced. I don't feel as tho this was the superior customer service that I was used to at Apple.
10/19/2017
Roxane G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I worked with Matt and he was great to work with, explaining all the steps and what I should expect. He listened to my concerns and answered all my questions, and there were a lot. If needed, I will use Apple again. Thanks.
10/14/2017
Cherie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was quick and complete. Everyone was very helpful and I had no clue what I was doing.
10/13/2017
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very nice repair and delivered ahead of schedule. Thanks!
10/13/2017
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Kia
Is there not someone to look over the repairs before they return the car to the owner? Things not done correctly both times I picked up my car. Paint not done, could still see straight metal. And a smudge/dent on inside of door. Now I pick my car up from those repairs and it has black tar smudges all over the back bumper area and side. Assuming from the automatic car wash you took it thru. I will be back to have that fixed. Both of these issues would not have needed me to return if someone would just look over the repairs before calling and saying it is done!
10/12/2017
Ryan S. VERIFIED CUSTOMER
Vehicle Make : BMW
Repairs were done promptly and everyone I came into contact with was very friendly and professional. I really appreciated the text message system to provide progress updates.
10/6/2017
Deelzier O. VERIFIED CUSTOMER
Vehicle Make : Ford
everyone was helpful, polite and willing to go the extra mile to make this experience as painless as possible
10/6/2017
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was a nice job and finished two days early.
10/5/2017
Paige R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Received my car back sooner than I was told so that was great. The work that was done looks great.
10/5/2017
Amber B. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a pleasant surprise to drive off with a clean c at
10/4/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job gays
9/29/2017
Cheryl R. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt explained things very well and listened to my concerns! One suggestion that you might pass on to Enterprise is that they should ask the customer ahead of time what size car they are comfortable driving. It was very difficult for me being short to get into such a high car! Would have been more comfortable in a smaller car as a rental! Car was beautiful but too big! I know this has nothing to to with your center . I was very pleased with your work. Thank to to help make a stressful situation less stressful!
9/23/2017
Karen Michele. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! I am impressed how quickly my car was completed and it looks great. Staff were all very helpful. Thank you!
9/22/2017
Danico H. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was done very well. I am super pleased with the he results. Thank you
9/19/2017
Tara C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service from beginning to end. I love the status updates while the vehicle was be ing fixed. My truck looks good as new.
9/15/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
You did a nice job on my vehicle! I know who to go to if something like that happens again ????
9/15/2017
Leroy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great! Thank you! The staff was great, they put me at ease right away.
9/13/2017
Maria L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took a just about two weeks but everyone at this location were very helpful and kind. They always kept in touch during the process, which I really appreciated. Once I picked up my vehicle it look as if nothing had ever happened to it. They did a FANTASTIC job! Thank you so much!!!!!!