Excellent service and process efficiency with insurance company, estimate, and repairs. Great work quality.
3/21/2021
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service. Accommodating and friendly. Always come to Apple for my cars collision needs. You guys are the best
3/19/2021
Kyle S. VERIFIED CUSTOMER
Vehicle Make : Ford
I cant thank you enough! The ranger looks better than when i bought it, and the service was great!
3/13/2021
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Honda
I just want the repairs completed. The part as of last week was still not in. I shouldn’t have to call each week for a status update, I should be contacted by your office without having to call you. Was told it would be priority when it arrives and you would call. Part is now over two weeks from when originally told it would arrive. I understand this is out of your control, but sending follow up messages to check on my satisfaction of a completed job, when the job is not complete, need to stop.
3/10/2021
Melinda B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything looks great. Communication was very good regarding time when car would be ready.
3/8/2021
Jacqueline L. VERIFIED CUSTOMER
Vehicle Make : Toyota
THANKS AGAIN KEEP UP THE GREAT SERVICE THANKS
3/6/2021
Richard H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The office did not have my right email address. So when there was a delay, I did not know about it right away. I had to call to find out what was going on., but did a great job on fixing my vehicle.
3/4/2021
Laura L. VERIFIED CUSTOMER
Vehicle Make : BMW
I waited 10 minutes. You guys are outstanding!!
2/27/2021
Keith W. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service. And impeccable work on my care
2/27/2021
Dianara G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a Magnificent job, greatly appreciate it the hard work thank you
2/12/2021
Sharon F. VERIFIED CUSTOMER
Vehicle Make : Subaru
love the text message updates
2/10/2021
Larry R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and great communication thank you
2/10/2021
Emily T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
2/4/2021
Christophe J. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a great job repairing my vehicle. Everyone is always kind and respectful in the West York branch. Thank you for all of your help!
1/30/2021
Charles G. VERIFIED CUSTOMER
Vehicle Make : Honda
Scratch on grill.
Engine compartment Dusty dirty
1/15/2021
Sejada J. VERIFIED CUSTOMER
Vehicle Make : Honda
The results of my car were incredibly awesome ,I thank you guys for your great customer service as well . I will always choose apple .
1/1/2021
Sean B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well the customer service part went well. That would include the phone conversations and prompt feedback.
The car was going to be fixed by Friday, which led into Monday which then led into the following Friday.
When I arrived to pick it up I noticed the car was dirty from dust. No big deal, they ran it through the wash again. Then I noticed the one headlight was scratch.. No problem the Team promptly addressed.
The biggest concern was that the windows or doors must have been left open while the car was being repaired and the inside was full of dust. This was inside the vents and throughout the car.. I would suggest a full look at when complete. Especially for 10k worth of repairs.