Seattle Automotive was very helpful. In fact, more helpful than my insurance. My car was beautiful when I picked it up and very shiny. They have wonderful customer service.
9/15/2018
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys were the best! Professional, friendly, communicative and fast. My car looked brand new after being repaired. I will come here again and refer you guys. Thank you!
9/14/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
You should clone Tram and hire more exactly like her.
9/14/2018
Marie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Beautiful work. Jennifer and James are great. Thank you!
9/13/2018
Anne K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Vianca and Tram were friendly, clear and professional. The efficiency gained with Geico and Enterprise on site was helpful. Caitlin Sims was also very professional and communicative. Your company communicated regularly and clearly to keep me up to date on the repair process. The car was done early and I have confidence knowing that there is a lifetime guarantee on the work.
Thank you!
9/13/2018
Srinath S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Once I dropped the vehicle at the shop, Jen was very communicative through the process and helped me get it back as quickly as possible. Thank you all for the top notch service.
9/13/2018
Chelsea G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! You all turned a stressful situation a simple and pleasant one. Thank you for all your help!
9/9/2018
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Honda
Mostly I was happy but there was one thing I would have liked to have happened differently. I brought my car in on a Tuesday and was told it would take 2 to 3 days for the repair. On Thursday I got a phone call that said they hadn’t started the repairs yet because they were waiting for the insurance company to approve an extra hour of labor cost. I would’ve liked to have heard about that on Tuesday so I could just tell them to start the repair and I would cover that cost. My car was in the shop for an entire week and I hadn’t planned on that.
9/7/2018
Varsha J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!
9/5/2018
Paul-andre C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the smoothest process I've ever seen. Thanks for a job well done!!
9/5/2018
Keith F. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was in the shop primarily to determine if it should be totaled or not. After quite some time working with our insurance company it was ultimately totaled. Never felt pressure by SA to get the car out of the shop while this was happening. I'd recommend you to anyone needing your services.
8/31/2018
Oleg D. VERIFIED CUSTOMER
Vehicle Make : Honda
People there are not so welcoming
8/29/2018
Yukihiko N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Frequent updates were very informative and helpful.
Your estimated completion was 4 PM Aug. 22nd. I would have more appreciated if you informed me of a little delay by 3PM.
Thanks,
8/27/2018
Cindy W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the daily update via a text message. Also,all people are friendly and professional in all capacity. In particular, Tram, Tony and Julena (receptionist)
I will definitely recommend to other people if they unfortunately need the service.
THANK YOU!
8/25/2018
Jan K. VERIFIED CUSTOMER
Vehicle Make : Dodge
A ten plus very happy with everyone Andre an Jen the list goes on thank you
8/20/2018
Arun B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jennifer is awesome. She is cortious, patient and informative. She had more info on the claims process than my Farmers agent. She kept me informed about the repair process and had the car fixed before the scheduled date. I enjoyed working with her.
8/19/2018
Whitney S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful experience. Very happy with the way you worked with GEICo and enterprise to make this seamless from a customer experience perspective communication and customer service from Seattle automotive was wonderful throughout.
8/18/2018
Guofeng L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You should be sure the pick up time, don’t waste the customer ‘s time.
8/16/2018
Lois G. VERIFIED CUSTOMER
Vehicle Make : Honda
There are dents in the front door that I believe and Tony backed me up, should have been fixed. Their communication about the car in general has been outstanding.