I was pretty frustrated with the severe lack of customer communication! You had my car for a week and a half and didn't reach out to me at all. It wasn't until I called you that you communicated that you were waiting for an estimate from my insurance adjuster. Only to find out that the insurance adjuster had already e-mailed you the estimate, how did you miss that?!?
Even after that I still had to call you just to know what was going on with my car, which was with you for three weeks!!
I will NEVER be returning to your auto shop again, you need to seriously reconsider your communication style!
8/14/2016
Ralph L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They are delightful folks to work with and did the work within the time allotted which was quick.The only reason it's not complete satisfaction is that there was a small wrinkle in the paint which they are fixing next week. I'm confident that will be done well.
7/29/2016
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The job was very well done: my truck looked and drove like new. David was very knowledgable and friendly, and he went out of his way to help me with a small concern when I picked my truck up. Thank you!
7/29/2016
Odell D. VERIFIED CUSTOMER
Vehicle Make : Toyota
David and his crew were amazing! They were professional, proficient, reliable and so pleasant to work with. He got my repair done in an uninterrupted and helpful time. The paint matched perfectly. Looks good as new! THANKS
7/24/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, timely, communicated what needed to be done well and overall work well-done.
7/22/2016
Loree O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very detailed, very professional and very prompt!!
7/20/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Life is good.
7/12/2016
Marvin W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job was done well, on time and at budget.
6/29/2016
An Brandon. VERIFIED CUSTOMER
Vehicle Make : BMW
You all are customer centric and it shows. Keep up the great work. You have a customer for life.
6/24/2016
Edward W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always do an outstanding job and everyone is a pleasure to deal with. Thanks again
6/23/2016
Debra S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank u so much!! Great job!! Nice people to work with thank you again!!!!
6/13/2016
Glen M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Better than excellent service. You far exceeded expectations in compassion, friendliness and keeping us informed every step of the repair. You really did turn an unpleasant event into a comforting and reassuring experience. For that we are very thankful......thanks.
Blessings,
Glen and Ann McCleary
6/10/2016
Douglas P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awaiting a replacement to the right front fender wheel well liner which was inproperly insalled. The nicks and dings on the rsst of the car exterior were not addressed while the car was in your shop.
Thanks for asking.
Doug Phillips
6/4/2016
Pam H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Can't tell you how happy and impressed I have been with Parks Collision wonderful work they did on my car! I would recommend them to anyone needing help here. David was such a pleasure and very informative man. Thanks for the Beautiful work you did on my car!!
5/26/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, Parks provides great, prompt service.
5/19/2016
Bennie . VERIFIED CUSTOMER
Vehicle Make : Ford
Job Well done.
4/28/2016
Tracey G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and courteous. Thanks for your quick work.
4/18/2016
Kelli C. VERIFIED CUSTOMER
Vehicle Make : Kia
Every time I come in there I've been treated like a friend. It's a nice way to do business