I was taken advantage of from the loaner department over a small scratch. I was charged for the scratch 260.00. I was lied to and about the amount, I was told I could use my insurance, he charged my debt card anyways. He was rude and talked over me. I am beyond upset. I lost everything in the storm and now this. Thanks a lot Nissan.
10/5/2017
Eric M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Steven was great to work with!
10/4/2017
Brandon N. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I brought the car in, I pointed out two areas that needed touch up paint and asked if that could be done while the car was being repaired. I was told that wouldn't be a problem and that they would take care of it, but no touch up paint was done to either spot that I pointed out. It's disappointing to be told something is going to be done and then have no attempt at completing the job.
10/3/2017
Gabriel C. VERIFIED CUSTOMER
Vehicle Make : Mazda
I am dissatisfied with the fact that the repair has not been completed due to a part that has not come in.
10/3/2017
Allison M. VERIFIED CUSTOMER
Vehicle Make : Ford
Team was very personable and understanding of someone who hadn't been involved in a collision previously. I'm hopeful the work done in the shop stays looking good and no additional problems show up that we have to argue about in future.
9/28/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was courteous, professional and informative.
9/28/2017
Antoine F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My Traverse looks brand new!!!!!! My agent Steve was very professional and was very patient with all my annoying questions. I hope my car never gets anymore damage, but should it happen I will be back! Thank you all !
9/26/2017
Luis L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job Gabriel
9/17/2017
Kellie C. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service from the reception to updates to car delivery was on spot.
9/16/2017
Laura G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with results and quick delivery. Will certainly
Refer you. Thank you again!
9/15/2017
Luis H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I contacted Gabriel to explain the repair was not done right. My car needs more work.
9/1/2017
Charl G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service.
8/26/2017
Elena Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great way to provide update via text. Thank you, great customer service at the body shop.
8/26/2017
Ashleigh H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work product. Fast turn around. Great customer service.
8/22/2017
Samuel P. VERIFIED CUSTOMER
Vehicle Make : Nissan
for some reason The from bumper on on the driver side it's sticking out it doesn't lined up with the other side of the side panel ???????
8/22/2017
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional service. Glad to have my car back.
8/15/2017
Klaus B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the professionalism and quality work performed on my Honda pilot.
8/12/2017
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had to continually call about status and it took longer than expected for car to be fixed. No one was there to thank me for my business when I dropped off the rental. No one even checked the rental. Felt very lost and worried the whole time.
8/10/2017
Bredena W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the professionalism and thoughtfulness displayed by the entire collision center staff in the repair of my car. Steven **** and Ken Schrader especially went out of their way to make sure all my questions were answered and kept me informed of the status of the car repairs. Thanks for providing me with such a pleasant experience at **** Nissan ????