It's not my representative's fault that I am dissatisfied. It was the other companies contracted by your shop to fix the issues out of your shop's scope. However, there were instances where I was told I would be called and informed about the status of my repair that were consistently not fulfilled. Please do not call me.
2/2/2019
Ronnie L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service and exceptional work!!! I’ll be a lifelong customer!
1/30/2019
David B. VERIFIED CUSTOMER
Vehicle Make : Kia
Barbara was awesome. She was a good communicator, and I really appreciate her.
1/22/2019
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have never been disappointed by the service I receive from Sterling. Barbara and her team are top notch and I would not think of taking my car to anyone else!
Keep up the good work!
1/19/2019
James K. VERIFIED CUSTOMER
Vehicle Make : Kia
Barbara in the body shop is an excellent representative. Pleasant and very knowledgeable. Would not consider an alternate place to go.
1/6/2019
Earl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job!
1/5/2019
Shana E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Thanks
12/12/2018
Peggi G. VERIFIED CUSTOMER
Vehicle Make : Buick
Repairs were thorough and easy.
12/11/2018
Alice H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Barbara was friendly & gracious and kept us updated on the progress of the repairs.
12/5/2018
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Good customer service .... Barbara does an excellent job
12/4/2018
Kenneth D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You have good people. Barbara **** did a super job of keeping me informed on the status of my truck being repaired. Her knowledge of what was needed to be done and how she presented herself in explaining it was very professional.
11/29/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely Fantastic...Also Barbara is wonderful....
11/20/2018
Elvin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job!
10/26/2018
George B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You completed your work in a timely manner and the vehicle looks like good work was done.
10/24/2018
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Barbara **** is to be commended. She is professional, helpful, knowledgeable and friendly. Sterling Auto Group is fortunate to have her as an employee. She is excellent in every way. For example, the porter was not available when I was to pick up my vehicle. Ms. **** thoroughly washed and cleaned up my vehicle. It was showroom ready.
10/20/2018
Erin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I enjoyed receiving email updates so I knew the progress of the repairs on my vehicle. Barbara was excellent to work with. She responded to my emails asap and delivered excellent customer service.
10/9/2018
Katrina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love Sterling Collision, they always take care of me. I wouldn't go anywhere else.
10/4/2018
George L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The workwas done quickly and competantently.
9/29/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was a very pleasant experience from beginning to end. We were kept updated throughout and Barbara was wonderful. Would definitely return to the dealership for anything based on this encounter. Thank you. Blanca Galo
9/24/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Kia
Chirs and Danny are helpful and makes it easy to trust the department for services. And Barbra at the collision center was so fun she loves her job. This is Sterling KIA in Bryan, Tx.