Customer service was exceptional. Work on car is beautiful. Easy and flexible to work with. And the text updates are an added bonus... I was never in the dark on timing or what was happening with my car. I would return in a heartbeat!
1/19/2016
William L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thanks for your quality of service and commitment to keeping me appraised of the status of the repair.
1/16/2016
Fletcher A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
1/14/2016
Virginia H. VERIFIED CUSTOMER
Vehicle Make : Honda
I lke the text messages and the clean up of the car as well as the idea of knowing if I need to I can bring the car back. I also enjoyed the kindness of everyone.
1/9/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on my car was delayed and I therefore went without a car for three additional days. I did not feel I was sufficiently informed about what was happening and why there was a delay. It created an extreme hardship for me both personally and professionally and I felt like I was being strung along. The manager was very helpful when I asked to speak with him upon picking up my car, though
1/6/2016
Dale J. VERIFIED CUSTOMER
Vehicle Make : Honda
I felt that everyone went out of their way to take care of me and my car.
12/22/2015
Sheryl P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Not only did you finish repairing my car several days early, but you washed my car and detailed the inside. Amazing and completely unexpected! Plus the work itself on my car was fantastic-you'd never know I was in an accident.
12/12/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
every one was extremely nice and personable throughout the entire process. The car looks fantastic, like its brand new again. I couldn't have asked for any better. Thanks everyone for doing such a great job!!!
12/12/2015
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate them cleaning my car. An area of opportunity would be ordering my part correctly the 1st time and letting know when my car is ready vs me having to call and fine out. The work was done excellently!
12/10/2015
Eugene S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Your communication, both via text and over the phone was also excellent. Car was delivered clean inside and out.
12/9/2015
Migdeal L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very detailed job my car rear and side back to orinal shape and color
12/8/2015
Terri R. VERIFIED CUSTOMER
Vehicle Make : Ford
Jimmy the owner was wonderful, and called me personally to update me on the service of my car! He was extremely fair, and I'm very grateful for their service!
12/5/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well-organized, cheerful. Did work as promised.
12/4/2015
Heidi P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional - Went to Bruce's last time, after seeing the true gold color of my car after this repair - I need to go back and ask why my paint is not the same - I will definitely recommend Koontz in the future - Thank You for a job well done!
12/2/2015
Donald P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional. Customer service was excellent from beginning to the end. Thank you for s wonderful experience.
12/2/2015
Brian K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went very smooth. The only comment would be that Keith said he would have them paint a small piece on the front of my truck that was not included in the repair for the rear.
Thanks - Brian
11/30/2015
Barrick M. VERIFIED CUSTOMER
Vehicle Make : Nissan
It looks great bottom line!
11/27/2015
George M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
10/27/2015
Patrick E. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job. Pleasant to deal with and very thorough. I will absolutely use again and recommend.