Ken was awesome! He made sure my experience was the best! I’m very pleased with work and timeframe it took for the repairs. I’ve had my vehicle at another local Chevy collision center several times and have not had a good experience at all. My car came back with more damages inside scratches and just things I had to go back and have fixed but not this time! Everything was perfect and my expectations have been exceeded! Thank you also very much but a special thank you to Kevin who did such a great job !
9/29/2018
Allan N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication throughout the process and really liked getting the updates on where our truck was in the process
9/17/2018
Lindsay M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike was incredibly helpful throughout the entire process. He worked diligently to find the best solution and was upfront and honest with the recommended service. Mike made this stressful and expensive process easier to navigate. I would recommend mike and his team to anyone needing body work. Thanks again Mike, we appreciate it!!
9/15/2018
Frank And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After repair was fixed, and the car washed the vehicle was release to me with a tire that was coming apart on the driver side the tire was shine and cleaned by your collision department but I was not notified with the damage, the vehicle was at your shop for collision repair and returned back just to have another collision or death by the damaged tire the tire did not come into the shop this way therefore this was awful for a business that been in service for years.
9/13/2018
Alexander M. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike King kept me updated on the progress of repairing my car & I really appreciated his concern that I should know updates !
9/12/2018
Enrique N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job to the repairs that where done
8/28/2018
Maria G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ken was great and the guys there did a phenomenal job in my car despite I couldn't purchase a new part they manage to work with what they had and make my car look awesome thank you very much
8/11/2018
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
APPRECIATE THE DETAILING ON THE CAR WHEN DELIVERED. Suggest a full tank of gas or at least not the 2/3rd empty we received with the car. Thanks
8/8/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : Kia
The text updates were extremely helpful. Also, the people I interacted with (Ken Kochanski & Nina) were helpful and very much a pleasure to deal with.
8/7/2018
Susan P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks and acts brand new ! Thank you!!!
7/25/2018
Richard &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work done in a timely manner
7/17/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks great
7/15/2018
Yvonne B. VERIFIED CUSTOMER
Vehicle Make : Kia
I did not like the Enterprise rental place that I was sent to to rent a car! They were so unprofessional it was a shame!! I'll never get a rental car from them again!! It was a terrible experience!!
7/13/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair work seems to be good.
Having to drop my car off at one location, have it hauled for work at another really adds confusion and delay. It missed the "truck" for a Friday delivery to Sands off Waddell & 303 so I had to wait until Monday. No one ever seemed to really know the status.
The online update was useless, doesn't update you with anything very useful, I still had to call to get updates on the status. I was told there was almost a week delay because parts were ordered and hadn't come in yet. True or not I should have been notified and the online communications portal you offer should have kept me abreast. I should never have had to call.
I am also very curious at the expense of the repairs. It appears extremely extravagant for a broken driver's side mirror (just the glass!) and some scratches.
Enterprise was a huge disappointment along with having to be shuttled over to their very sparse inventory of cars. The first car was dirty and had a huge crack in the window. I can't believe they let me drive off the lot with it. I took it back the next day and swapped it for another car that was much better and "safer".
7/3/2018
Amy V. VERIFIED CUSTOMER
Vehicle Make : Kia
My vehicle was beautifully restored to its pre-collision appearance and there is no evidence of the incident. I greatly appreciate the hard work the Sands team put into the repair of my vehicle.
6/19/2018
Brian W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to jaime and the team that did my 1965 impala I was really impressed with the way the job came out and the timely manner in which it took to get done thank you again for everything u guys did to get it in and out. Job well done.
6/12/2018
Joshua G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your entire team is great they took good care of me and my vehicle kept me up-to-date at all times and got my vehicle done in a very timely matter car looks beautiful you have an awesome team and very professional
5/26/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did amazing repair thanks
5/10/2018
Roger H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
they all did a great job. The service dept and the collision center went above and beyond the call of duty. They honored a repair price from another dealer, made the repairs in a timely manner and the truck looks GREAT!
I couldn't ask for better service than given by the Collision Ctr and Justin.
All were excellent to work with. Getting the updates on the progress of the repairs was a nice added feature.
Roger H
4/29/2018
Dan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I did appreciate the updates throughout the day. However, I never received a call that my car was ready for pickup at Sands Chevrolet. I last e-mail I received said it was on its way back to Surprise and that an adviser would contact me when it was ready for pickup. I never received any further communication.