Very efficient, friendly and pleasant with GREAT quality work!
3/11/2017
Leuthe.kristen Leuthe,michael. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire staff was great to deal with. Job well done. However, I hope I don't require your services again! LOL!
3/10/2017
**** A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I know that I requested to check out the alignment and on the invoice it shows that it was checked. However when driving at highway speeds the front end vibrates quite a bit. I mentioned this to I believe Jason who said he would check with the Liberty Mutual to see if they can cover this issue. I'm just waiting to hear back.
3/3/2017
Maria L. VERIFIED CUSTOMER
Vehicle Make : Kia
For the most part, I was satisfied. However, there were a few things I did not understand the logic behind.
2/28/2017
Janice K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
* Car was as good as new after repairs
* Repairs were completed on-time
* I was kept informed of the progress of the repairs
1/24/2017
Felicia G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy with all work done on my car...Ciocca is WONDERFUL
12/20/2016
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ciocca made this very headache free and the whole staff is friendly and professional I am so happy I choose ciocca Subaru. Also the service staff at the dealership are awesome I give triple thumbs up to Tammy at the collision center and Brittney at the service dept in Allentown and the whole staff I cannot remember there names
12/16/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service from the receptionists to the repair crew!! You even washed my car! I was originally referred to you by the other parties insurance company but will definitely be using you for any future needs! Thank you, thank you, thank you!!
12/2/2016
Troy P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service!! I am really glad that I took my car here for the repairs. With a doubt some of the best customer service interactions as well. Overall evaluation is above excellence.
11/26/2016
Kelli N. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for your prompt service and professionalism.
11/10/2016
Albert P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your staff communicated every step of the way. I appreciated everything they did.
11/7/2016
Gary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent communication and courteous staff.
10/15/2016
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent
9/23/2016
Shawn K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely nice and helpful.
It's was a great experience !
9/22/2016
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and friendly staff. Great job!!!
9/20/2016
Craig S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Much improved since my last experience a couple of years ago. Much better staff focused on customer service. I swore I'd never come back, but location was convenient. Pleasantly surprised. You've obviously turned over some of your staff.
Well done.
8/12/2016
Andrea D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were completed quickly, so that I would be able to make an appointment on time. Also were able to change the oil also. Truck looked cleaner than it has is a while, due to having a gravel road to my home. Thanks to all who had a hand in the repair job.
8/9/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy with the service and the car was finished when promised
7/15/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The automatic texts I received telling me my truck was on schedule didn't match what was actually happening in the garage. My truck was slated to be delivered on Friday and up until Friday at the 11th hour and when I was told the reason why my truck wasn't ready (assembly) I was told it would be ready Monday. Monday came and went as I was told they had to re-paint something, I called Tuesday and asked for an underachieving time when the truck would be ready, I was told mid afternoon, so I had the person clarify since that is vague. I was told 230-330. I didn't receive the text until 3:59 and didn't get called until 4:10. My suggestion would be that they work on under-promising and then over-delivering, I specifically dropped my truck off when I did because I was out of town from Monday through Thursday night. I was told my truck would be ready Friday night so I made plans to use it over the weekend. I have a small farm so the Nissan Versa does not cut it when it comes to chores. I pushed back everything until Monday-Tuesday only to be disappointed again.