My car was a Volvo, and it takes 2 weeks to get parts. That seems long. Anyway, the work on the car was very good.
11/6/2015
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with the work done on my CRV. It almost looked better than new!! I would certainly recommend your service.
11/5/2015
Susan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They went above and beyond to make sure I would be satisfied. They even buffed my headlights at no charge which I did not ask to be done. My vehicle looks great and they were very good about giving me updates on the status. I would definitely use them again.
11/2/2015
Ambar D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Justin, kept me updated on the daily basis regarding my vehicle. I appreciate the communication skills he has. He ensured me that my vehicle was taken care of.
10/10/2015
Christine T. VERIFIED CUSTOMER
Vehicle Make : BMW
Justin Arnold ensured timely completion of my auto repair. I am very satisfied with service as well as professional courtesy displayed by the staff member. Thank you and will return for additional services and will refer Winslow to my colleagues.
10/8/2015
Barbara D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Justin was very efficient in attending to details. I appreciated the updates on how the car was coming along. In all, I was very pleased.
10/3/2015
Jeremy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was absolutely perfect, made my vehicle look brand new again. The "detail," however, was very mediocre. There were parts they never even wiped down and dry water spots in several areas on the outside.
10/3/2015
Dianne W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team of diligent workers. Dianne
10/1/2015
Aimee T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for he great communication with my insurance claim!
9/24/2015
Tina J. VERIFIED CUSTOMER
Vehicle Make : Acura
Although there were a few bumps in the road that extended initial completion, I'd rather wait knowing the job is being done right.
9/23/2015
Nelson R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work. Vehicle was returned clean. Thanks
9/15/2015
Oscar S. VERIFIED CUSTOMER
Vehicle Make : BMW
Poor communication. Four reported dates of completion. Not responsive to comments. Request for feedback before I even see the car. So far worst experience with BMW. Hoping the car is provided in good working order.
9/11/2015
Donald D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. Quality A1 job. Quality parts. Most of all quality service by Dave Gola!
8/18/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept me notified along the way, the work was amazing, they had the car ready a week ahead of time, and they detailed it inside in out!
8/17/2015
Jason W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a really nice job on my car. The service was done in the time line that the specified and the car looks immaculate. It's one of the best jobs I have seen done on a car.
8/8/2015
Gina S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was scheduled to bring my car in 3 weeks after I was rear-ended. A week before I was to bring it in, I was called and my scheduled time had been bumped by almost a month. I was very disappointed because my speedometer stopped working after I was rear-ended. I did not know if it was accident related, but I mentioned it to the rep I was dealing with. He said he could have it checked out. Once you had my vehicle, I was routinely updated on your progress. I received an email stating my car would be completed Friday August 7th at 4:00. I received a call on the 3rd saying my car was done. When I picked it up, there was no mention of my speedometer being repaired or even how much it would cost me if it was not considered to be a result of the accident. What repairs were done were done sufficiently and timely, so I gave a satisfactory rating. However, the fact that I drove around for almost two months with no speedometer before I could get my car repaired and to get it back and still not have a functioning speedometer (which I think you would agree is not something a car should be without) is unacceptable. Before you ask, no I did not ask about it before taking possession if my vehicle. I told the rep I dealt with when I first scheduled my car for repair. I had a lengthy conversation with that same rep when I called to reschedule my repair and I mentioned it when I dropped my car off. Again, whether it was accident related or not, I expected it to be checked out. While I am limited financially, I might not have been able to authorize the repairs, but at least I would have known how much I would need to have the repairs done. If I could have afforded to have it taken care of, it would have been very convenient to have it done while I had a rental car. Now, to have it repaired, I will have to take more time off of work (loss of money for me), rent a car on my own dime (more loss of money for me) and more than likely be told that even though the speedometer stopped working immediately after the accident that I would be responsible for the repairs. As previously stated, my car was repaired satisfactory and timely and the rep, while he dropped the **** on my speedometer issue, was professional and courteous. However, I am extremely disappointed overall.
Thank you for what for the repairs that were completed.
Gina Y. Stone
8/4/2015
Kerry M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well done
7/29/2015
Scott R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great Service!!!! Very dependable.
7/16/2015
Charles A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team was very helpful and thorough in the repair of my car. I was treated with respect and thoughtfulness. The repair work was flawless. I have no hesitation in recommending your facility to anyone.