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Real Reviews from VERIFIED CUSTOMERS
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The collision center did a fantastic job on my car
6/15/2017
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Only complaint was the length of time it took. I had to come from KC so had to plan. John Woody was great. Your email updates are also nice.
5/13/2017
Leah C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication. Always followed up with status. Friendly.
5/6/2017
****W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Interface with John, and Mandy when necessary, was professional and informative. Questions were answered promptly, and although problems regarding timing of completion cropped up, they were explained satisfactorily. Well done, I will get back to you should problems arise over time. Thank you, Fred Wright. 04/20/2017.
4/21/2017
Jack C. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm a repeat customer. Nothing demonstrates satisfaction more than that.
4/18/2017
Brian P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Upon returning to the shop to get my license plate bracket installed, which was not installed when I picked up and paid for the vehicle, I went home and I examined the work more closely. I noted that the new part installed in the wheel well was not attached to the front parts of the car. There were 3 screws missing which I went out purchasesed myself and installed, I will finish inspecting the work later. My wife and I were going to take the car on a trip but I am concerned that the newly replaced parts might fall off as I said necessary screws were missing and 4000 dollars worth of damage I thought your team would put it back together correctly,
3/19/2017
Scot J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for your generous, professional, and quick service. Thank you to Nick and Terry and all the team. Take care. Scot
5/25/2016
Samantha L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would not trust my car with any other body shop, thank you so very much!!!
4/23/2016
Jan N. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Job was completed earlier than expected. No evidence of the damage shows.
4/13/2016
Dan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for vacuuming out my car and washing it. You went above and beyond the scope of the work that I requested of you.
1/16/2016
Jo-anna M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work ! Thank you
11/7/2015
Shane C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone did an amazing job on my car. I would really like to thank Steve for all the added time he put into my car. This all happened about a 2 weeks before I had to PCS (move) to CA, I let Steve know what was going on and he told me he would do everything he could to get it done before I had to go. Him and his staff were able to pull it off and the car looks and runs great. Thank you all so much for the hard work that went into my car
7/30/2015
Robert W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
thus far the service has been very good, but I have not gotten the car yet. You have been very good keeping me updated. thank you for your service
6/12/2015
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks great. My adjuster Steve kept me well informed through out my repairs process. I would recommend your shop and use it again given the opportunity.
5/27/2015
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome
5/16/2015
Jonny M. VERIFIED CUSTOMER
Vehicle Make : Isuzu
Very very nice job your team did on my truck i would definetly recommend al serra for any body work or paint.10 / 10
5/15/2015
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There is a gap on the left side of my trunk that I can fit my figure in, this will surely lead to leakage. There are several areas where the new parts do not line up with the rest of the body of the car. There is badging missing. You can clearly tell that the bumpers are new as they are very shiny and do not match the rest of the car. And lastly, your tech put the back license plate on the front of my car. These are all things that I find unexceptable and I will be bring my car back in to have these items fixed.
5/9/2015
Kysha M. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast service, amazing work & awesome workers!
4/21/2015
Gary B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service! Was always kept up to date on where my car was at in the process of repairs!
4/16/2015
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Steve went above and beyond and couldn't have asked for better service
4/1/2015