This is the only shop I will have ever work on my cars. I have used this shop for over 15 years and love their attention to detail. They go above and beyond in delivering a quality service.
1/12/2017
Ellis F. VERIFIED CUSTOMER
Vehicle Make : Buick
As with all previous times when I or a family member had to leverage the auto repair services of Carcraft Collision, we were appreciative of the personal care taken by Juan, their service writer. He gave us a reasonable estimate time that the repair would be completed. In actuality it was completed a bit ahead of schedule. We continue to he very satisfied customers.
1/8/2017
Margaret P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carcraft is the best experience I haver ever encountered for car repair. Professional and considerate and do an excellent job. Juan is particularly good at his job and I always feel confident in his ability to manage the repairs. Thank you.
12/7/2016
Joyce N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carcraft Collision Ctr. did an excellent job. They kept me informed about the damage to my car, what they needed to do to fix it and when it would be ready. They were very polite and so very supportive. They even finished ahead of schedule and were prompt in letting me know about that. I would recommend them highly.
11/17/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Dodge
While there is still one small problem with front right bumper, Juan was quick to notice and promised to schedule a repair as soon as I return to Springfield.
11/11/2016
Antonio A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great jod in keep me updated of repairs and completing the work 2 days early!
11/2/2016
William D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan **** was very helpful and explained the entire process thoroughly. He even arranged for a ride home for us after we delivered the car for repair. All others we met during the process were very friendly and courteous.
10/23/2016
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Volvo
I think that Carcraft and Juan, who works there, are terrific.
10/14/2016
James Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Always very satisfied with CarCraft's and Juan ****'s service and high-quality work.
10/12/2016
Ashraf N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was handled professionally and Juan took the time to explain the process and answer all my questions.
9/17/2016
Steven C. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciate your taking responsibility when the tire was found to have a screw in it after the repairs.
9/2/2016
Corinne S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent shop, quality work, great customer service. No need to ever shop elsewhere. Thanks to all at Car Craft for a job well done.
6/6/2016
Ellis F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The many years that both I and my family have come to Carcratft for auto body work are testimony to the complete satisfaction we experience with the outstanding customer service and repair work. We have never been disappointed.
6/4/2016
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done well and on time.
6/4/2016
**** F. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was awesome!
6/4/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nothing to add. The car appears to be in perfect shape and is running well. Collectively, a job well done for your whole crew.
5/8/2016
Peter P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job repairing the damage. Juan kept me updated on progress. Finished repairs ahead of schedule!
4/24/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very fast!
4/21/2016
Devin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair work was fantastic and I was kept well informed through the whole process.
4/3/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Honda
Such a treat to work with Juan! He made it so easy for us to get our cars fixed.