Extremely satisfied with USAA MonAlyssa R. And her interaction with Juan **** of Car Craft to get all the informstion needed to assign the repair to Car Craft in a very timely way. Juan was very helpful on first contact making a temporary fix to reattach the broken taillight to the vehiclke making it safe to drive thrn also to Juan who was able to schedule an immediate and timely repair effort which was delivery as promised. Thank You Juan and Car Cra ft....jim racz
12/17/2017
Bobbi G. VERIFIED CUSTOMER
Vehicle Make : Honda
Juan is awesome, kind, and courteous. I felt confident in him.
12/15/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Honda
Car craft did a great job and even finished the work ahead of schedule. Well done!
12/15/2017
James T. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional staff who does great work, and gets it done in a timely manner. It is great to work with a team who stands behind their work. I will gladly use this business again!
12/11/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work, kind employees and my car was immaculate when I picked it up!
11/11/2017
Frank K. VERIFIED CUSTOMER
Vehicle Make : Honda
Juan is excellent and I enjoyed meeting him!
11/9/2017
Francis J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My agent was Juan **** ****. Couldn't ask for a better person to handle my case. Follow-up was excellent. It was nice having an experienced professional to rely upon. THank you.
11/4/2017
Jaquille D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great timely service.
10/27/2017
Betsy Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
This is the best car repair shop in the area. Its customer service is without equal.
10/26/2017
Melvin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt, professional service.
10/21/2017
Lars L. VERIFIED CUSTOMER
Vehicle Make : Acura
Appreciate the updates and excellent work.
10/19/2017
Shannon Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan was great. The car looks as good as new, and I can't tell it's been repaired. So Far so good. Thank you.
10/11/2017
Perry R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional. Work completed as promised. Juan was most helpful.
Thank you.
Perry
10/3/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything At Car Craft did was prefect. I can't say the same for Enterprise.
10/2/2017
Paula R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for the great customer service - Juan contacted me immediately after hearing from my insurance company and kept me in the loop throughout the process of inspecting and repairing the damage to my car. I appreciate the seamless process. I am very happy with the final results - my car looks great!
9/30/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The appearance makes new parts on a 2007 auto look like they have been there since the beginning. Very smooth. Plus, every employee was open, friendly and knowledgeable.
8/26/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service as always. Juan and the team made it seamless.
7/22/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Carcraft's customer service is top-notch--they take care of all insurance documentation, as well as the rental car arrangements. Their repair work is A-****. The car was returned in perfect condition & all clean. We were made aware of the repair schedule & kept fully informed of progress along the way. It wast really a great experience.
7/20/2017
Steven S. VERIFIED CUSTOMER
Vehicle Make : Ford
Been coming to u for well over 20 years. Have never had one complaint. Great work as usual.
Thanks Steve shoemaker
7/1/2017
Charles C. VERIFIED CUSTOMER
Vehicle Make : Mazda
The staff were very professional and friendly, and the work they did was terrific. When I went to pick up the car, it had also been vacuumed and dusted!
I also appreciated the email updates about when my car was ready.
Positive experience during a frustrating time (car accidents are never fun).