They finished ahead of schedule and the repairs were great. They kept me posted through every step of the process.
10/26/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Honda
This was the very best experience I have had in auto repair. Not only was the repair job was excellent, but the customer service was beyond compare. They actually treat you with incredible respect and care. They kept you informed of the progress, every step of the way.
All around an excellent experience
10/13/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Ford
Emerson is the best! They kept me informed every step of the way and finished ahead of schedule.
10/6/2016
Lewis B. VERIFIED CUSTOMER
Vehicle Make : Dodge
They are always friendly and helpful no matter the problem
9/26/2016
Maryjoe M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was completed 2 days earlier than expected and looks beautiful. I am thrilled with the results and the friendly professional manner in which I was treated.
9/22/2016
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I could not imagine a better experience
9/22/2016
Scott S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for the great job on my charger looks better than ever.
8/31/2016
Peter S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had car ready before I was told. Great to do business with.
8/31/2016
Paul W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, car looks like new, I like the text msgs, which keep you constantly up dated, during the process.
8/30/2016
Albert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with my entire "Emerson" experience. I was very surprised with the fast turnaround time. Furthermore, the entire staff was friendly and knowledgeable. Thanks for all your hard work.
8/24/2016
Annette G. VERIFIED CUSTOMER
Vehicle Make : Kia
A job well done. Very professional. I am very satisfied .
8/4/2016
David F. VERIFIED CUSTOMER
Vehicle Make : Ford
Their customer service is amazing. They did a wonderful job on the repair. Gina is the best.
7/31/2016
Scott H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Emerson Collision is by far the best collision shop in Rochester. They were very helpful and kept me updated on the status of my vehicle. They are true professionals and a pleasure to deal with.I always have and always will recommend them to anyone that needs collision work. Thank you Gina and to your family as well.
7/29/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything was friendly, and well thought out. The quality was very good on the repair - I'm very happy with the quality and the friendliness.
7/28/2016
Joshua B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great staff and clean facility. Very professional, polite and work with you to get your vehicle in the exact same condition as promised and in a timely manner . Highly recommend to anyone looking to repair any vehicle they might have. LASTLY if I may say they absolutely take care of there troops that serve in the United States Military!
7/14/2016
Eric M. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome job thank you
6/30/2016
Ashley K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Emerson Collision did excellent work and met my expectations and then some. My vehicle was completed in time and was even early! I will recommend Emerson Collision to anyone!
6/22/2016
Charmain A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional environment. They were fast and friendly. They even took the time to detail my truck. I would highly recommend them to anyone. They definitely know how to take care of veterans!!!! On a scale of one to ten, ten being the best, they would be of the scale in my book.
6/15/2016
Larry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gina did an outstanding job of taking of me and more importantly my car.Very impressed thank you