The staff is very friendly and attentive love them will recommend to fruends
2/23/2018
Cristie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a fantastic job and I was very pleased on the quality and service of my job
2/20/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The process was very fast and the work looks great. It looks just as good as before my accident. Everyone at the feont desk is super friendly and helpful throughout the whole process. The repair guys even cleaned the inside of my car. Thank you.
2/10/2018
Ernest M. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was very impressive with a way Emmerson Collision kept in touch with us every day to make sure that we were satisfied Not only with them but with a rental and time keeping up the timeline for the repairs. They were done and a timely fashion and they make sure that every single thing that had to be taken care of was done and done correctly. The best repair service I've ever had anywhere.
2/8/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience! I will recommend you whenever someone asks about collison service.
2/7/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and terrific communication. Thank you Emerson Collission
2/7/2018
Arlene B. VERIFIED CUSTOMER
Vehicle Make : Honda
Your efficiency from dealing with insurance and making rental cars easily available in addition to excellent collision work make the whole experience much more pleasant than it would otherwise be. Also appreciate your efforts to have the work done on time as discussed on intake.
Thanks so much for getting me back on the road safely and efficiently.
Arlene B
2/2/2018
Gabrielle P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team is amazing! Gina kept me updated the whole way and even caught that my back-up camera wasn’t working before I picked it up. Who ever repaired my 2013 Equinox did a fantastic job. It looks better than when I pulled it off the lot at the car dealer. I would recommend you to anyone that needs repairs from an accident. Oh and you cleaned my car inside and out and it was aweful inside, when I dropped it off, that was an added bonus!!! You guys rock!
1/27/2018
Layonda J. VERIFIED CUSTOMER
Vehicle Make : BMW
Gina is awesome! She kept me informed up to date with my vehicles process and my car was ready as scheduled. Thank you so much for the phenomenal service
1/20/2018
Jessica J. VERIFIED CUSTOMER
Vehicle Make : Ford
Gina did a great job keeping me posted on the status of my vehicle. Everyone went above and beyond to make my bad experience(having my accident) turn out to be a great one in the end!!! I feel like I’m driving a new car!!!
1/11/2018
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service and I got my vehicle back as promised. I would definitely recommend Emerson Collision to family and friends. It looks like I just drove it off the lot brand new. And I would like to personally thank Gina for keeping me informed all along the repair process. She is the best and should be commended for her professionalism and help make the experience flawless and worry free. Thank you to all the staff a job well done.
1/11/2018
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They never fail me! Thank you guys so much !!!!
12/28/2017
Alejandro M. VERIFIED CUSTOMER
Vehicle Make : Ford
Sets the bar for outstanding customer services and transparency. From the moment I walked in I could tell that you have a culture and commitment to excellence that is rare in your industry. You have modeled the way in all aspects of follow-through and treating me with respect. You should all be proud of how you approach business and establish a tone of support and respect for both sides maternal and external customers. Much respect to your team!
Ale’
12/23/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was outstanding, I always felt I was very in the loop about everything happening moment to moment with my truck and Gina, as always, was very nice and polit to talk with. The work was done quickly but without sacrificing quality.
12/19/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks amazing! Thank you for everything!
12/18/2017
Pamala L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were professional and did a great job from start to finish
11/9/2017
London A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would like to thank everyone at Emerson Collison! Not only did they do a great job the car looks beautiful, the customer service was one of the best I have every experienced, and I was in customer service for over 30 yrs! I would think of them first if I ever need collection work done again! Thanks again Ann Adamus
10/31/2017
Krystal R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was great getting updates and pictures of my car the entire time, and it was done earlier than the expected date. This is a great place and I would 100% reccomend them to anyone. 10/10
10/26/2017
Stephanie T. VERIFIED CUSTOMER
Vehicle Make : GMC
Service was great! Loved the constant communication of updates.
10/19/2017
Rachel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Emerson Collision by far offered the best customer service that I have received in a long time. I feel like they serve customers the way it use to be done...quality, friendly, excellent work. My car looks brand new. I couldn't be happier that I chose to bring my car to Emerson. 5 stars! Also, Gina is just a saint. She let me know what was happening ever step of the way! Can't say enough! Thank you guys!