Awesome customer service! Kept us posted every step of the repair process. Friendly and courteous. I would highly refer and recommend Emerson Collision.
5/12/2018
Nancy T. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job on repairing my car and I will recommend them to anyone who needs a collision shop. Their workmanship, customer service,and friendliness of the staff are outstanding. To me, they are the best collision shop in Rochester!
5/11/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Honda
They were awesome! The car looks great. Excellent service!
5/9/2018
Bruce D. VERIFIED CUSTOMER
Vehicle Make : Kia
You Emersons are fantastic! Each time I've bent my car, you all made it look new again. Thank you all!
5/5/2018
Matthew F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks again. Great job.
5/1/2018
Walter S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service would highly recomend them.
4/17/2018
Veronica L. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved everything about Emerson collision from customer services to the amazing job done to my car.
4/14/2018
Carolina A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great updating text messages. I was happy to know what was going on with the repair. Thank you
4/12/2018
Maryann H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely the best experience I have ever had getting my car repaired after an accident! The staff are all amazing and friendly. The communication between the customer and Emerson is perfection! Emerson Collision makes the process easy and takes the pain out of a stressful situation after an accident! Love the front office staff...you're a pleasure to work with!! Thank you for everything!
4/11/2018
Leah S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved my experience with Emmerson. I would 100% go back to them.
4/7/2018
**** K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work extremly happy with the service you guys did a fantastic job
3/19/2018
Johnathon H. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were great to work with! Everyone bent over backwards to get this done asap and it turned out great. Gina, Tony, and all the crew, thankx again ! Jon and Jonathan
3/17/2018
Abigail B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service!!
3/12/2018
Jeffery L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am extremely pleased with the communication during the whole process of repair. I am pleasantly surprised with the cleanliness of the van! Vacuumed and wiped down. It looks great. It also looks amazing where they did repairs. I am very pleased. Everyone involved has my utter appreciation. May God bless you for the honest hard work you do.
3/2/2018
Erin D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was treated so good. Updates on most days with even pictures sent to me! They know how to treat customers especially since the customer is there because they had a really bad day with their car.
3/1/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated being updated on progress each day. Gina was helpful and very knowledgeable about our insurance policy. I would definitely recommend this place for service.
2/27/2018
Robert E. VERIFIED CUSTOMER
Vehicle Make : Nissan
From start to finish I was treated great. Repair looks great. Gina did a wonderful job with updates throughout the week. Complete before it was estimated so I was able to have before the weekend. Thank you
2/24/2018
Brian V. VERIFIED CUSTOMER
Vehicle Make : Honda
Tony and Gina couldn't have been more professional. My experience there was fantastic.