I felt the repair took way took long. I was without my car for 9 days. My parents had a similar problem, someone backed into their driver side door. Dent was similar to mine. They took their car somewhere else on a Tuesday and got it back two days later on Thursday of the same week.
6/2/2016
Susan L. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the text messages updating me on the progress of my Honda's repair status and one when it was ready to be picked up.
5/19/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding! You made a very frustration experience into a very comfortable and pleasurable experience. Your team is professional and pleasant to work with. Thank you for taking good care of me and my vehicle. I will highly recommend you to friends and family.
4/29/2016
Amber M. VERIFIED CUSTOMER
Vehicle Make : Ford
The job was done quickly and I was very happy with the results. They even put extra screws in my license plate to stop the noise, which they were not required or even asked to do. Little details like that make customers happy. I will definitely recommend your body shop to others.
4/14/2016
Karen M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was not happy with the detailing I purchased. Several areas inside the car were not cleaned, including the rear storage area of my Hyundai Tucson. The readuo knobs, front console and seat belt buckles were also not cleaned.
3/12/2016
Tammy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I didn't like that my car had to be fixed, but I will say Germain collision was the nicest people that I have ever met for a body car shop. They were so nice and fast for my car. I dropped my car off Monday and got it back on Tuesday, now that is fast.
2/24/2016
Augusto L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service. Great communication til job completed.
2/10/2016
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Front end damage from collision with a deer. Everything looked great, but the hood wasn't replaced. The left turn single also was t addressed. The work that was done looks beautiful.
2/2/2016
Gina V. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks nice and clean and shiny. Thank you
1/22/2016
Clara F. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellabt and ptompt service and staff.
1/16/2016
Lavonda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Notified at 5:30 pm that I could pick up my car. I was 30 mins away and needed to return my rental car . Poor planning and timing when the collision center and car rental close at 6:00 pm. Wasn't there any foresight to know the center would have my vehicle ready prior to 30 mins to close? This ended up costing another day of rental car charges. Very disappointed with last minute call. The woman I spoke with seemed indifferent to my delima.
1/16/2016
Donald R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Repaired professionally in a timely manner. Highly recommend this company.
1/9/2016
Sterling B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They finished my car before the deadline that was given when I received my estimate. I was so happy to get my baby (car) back in one piece! She's a brand new car and they made her look brand spanking new!
12/18/2015
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Kept me informed the whole time
12/5/2015
Nathan F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the quick job
11/25/2015
Brian C. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the text updates. They seemed to come right about the time I would think to call and check on the vehicle. Anytime I did call to talk to someone they were very pleasant, honest and helpful.
10/31/2015
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Honda
The damage is still apparent via the hood alignment at multiple points and the horn does not sound factory. I have already left a voicemail requesting continued service.
10/27/2015
Chad M. VERIFIED CUSTOMER
Vehicle Make : Honda
I don't know the specific details involved in the repairs, but it seemed to take longer than I would have expected. I did appreciate that, when the first repair wasn't right, they kept the car and made it right. I would have liked them to offer me a car for the remainder of the repair time. They did provide a car, but I had to ask for it.
10/24/2015
Debra G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work performed in a timely manner. We are happy to have vehicle back and will recommend Germaine Collision of Beavercreek to others.
10/21/2015
Carole L. VERIFIED CUSTOMER
Vehicle Make : Acura
You did a great job. I really appreciate the fact that you kept me informed all along the way of what was going on and how long it would take. Everyone there was very attentive when I went to pick my car up they didn't just hand me my keys they actually came out with me wanted me to look over the car and make sure everything was all right before I left with it.