Toyota did a very good job on my 2021 Jeep. Thank you Toyota
10/21/2022
Dana S. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome
9/14/2022
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was satisfied that they kept me up to date on what was going on with my car the only problem was it took 2 months to get the part so I was without my car for that long but I did have a rental through my insurance
9/11/2022
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Honda
You were are very accommodating and my car came out beautiful. Thankyou. Jennifer S
9/11/2022
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
9/9/2022
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Kia
It took a month and 3 weeks for my Kia to get fixed .
9/7/2022
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work was first rate
8/27/2022
Holly H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You kept my car for 6 weeks to replace the convertible top, meanwhile you left it outside in the rain and the sun which molded my carpet and faded my seat covers. If that's not bad enough, it came back with scratches all over both sides of the car and both side windows! Totally dissatisfied doesn't even begin to describe how I feel about the service I have received from Daytona Toyota Collision!
It appears I am not going to be able to get this problem resolved easily, no one there seems to care and James and his lies are hard to deal with! I not only had to make a $2,500 insurance claim, but also pay $500 out of my pocket to have this horrible work done by your business. Again, my car was returned to me filthy, moldy and stinking. With faded rear seat covers and scratches gouged down to the primer in the sides of my car, a 2' scratch down the driver's side and scratches on both of my back windows. None of which are in the circled and written notes and pictures that YOU took when I left it there. I will be expecting a call, my number is ****-****-xxxx.
8/25/2022
Barbara N. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well done. Nice people that work there. Very efficient.
8/25/2022
Judith C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I do not own this car. I traded it.
8/22/2022
Jasey S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Responsive and quick
8/21/2022
Gail B. VERIFIED CUSTOMER
Vehicle Make : Kia
No one returned my call after 2 weeks. Finally after 3 weeks Billy the receptionist decided he would find out when my car would be ready. He told me someone would return my call. No one did. Finally after 30 days he got my car for me. Every other day I was calling and no response. The customer service for Toyota is terrible. Thank god for Billy. I would never recommend Toyota for any repairs.
8/21/2022
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair to the car was excellent. However, when I was called to pick up the car I was told the driver’s side 3rd row seat lift handle was broken. I was surprised because I never used the seat in the upright position. I always kept the back row down and covered with a small carpet as that was where I placed my husband’s wheelchair. When I saw the damaged handle, it was not broken but ripped off the bolts out of its compartment. I was told it could be repaired for maybe $150 but I refuse to pay for something I didn’t break. Surprising that no one told me about it when they first started working on the car. They waited til pick up!
8/20/2022
Stephan M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car runs well. It's like it was never in a accident. I just know that it was and took pictures but all in all the car runs well. You guys did a great job.
8/17/2022
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jacob was very helpful. Answered any and all of our questions on why our car was going to be too expensive to fix. Shout out to him for not trying to hide anything and not making us feel like we were being lied to.
8/11/2022
Jason C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body work looks good but it took an inordinate amount of time (3 months) to complete the repairs. The text updates were inaccurate and misleading. Supposedly my car was "in detail" for almost three weeks. I never received a call or text that my car was ready for pickup. Everyone was nice, but there seems to be a remarkable lack of coordination among the team.
When I received the car, the repairs were still incomplete. The rear camera still needs to be repaired/replaced.
7/22/2022
Sadra M. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Initially my experience stared off on a very positive note*. The office manager(sorry, I can't remember her name) was extremely helpful and communicated consistently with me until my car reached the hands of the Collison personnel. She provided the names of the 2 persons; Lexi and a gentleman. A week went by, I had to make contact with them and I never received a call back. I gave it a day or two before I called back and spoke with Lexi. After, speaking with Lexi and expressing my frustration of no call back Lexi extended an apology and communicated every step along the way. Now, it's pick up day and there is a blemish in the paint. Lexi consulted a gentleman and he advised he would make my car priority and have it corrected ASAP. One day later I received a call and my car was fix as promised Although there were hiccups I must say I would use and recommend Daytona Toyota Collison again. Thank you for your service.