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Real Reviews from VERIFIED CUSTOMERS
Rickey D. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service, Thanks to all
3/2/2017
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional staff. And they even washed my car. It looked beautiful. Thank you so much.
2/28/2017
Marie E. VERIFIED CUSTOMER
Vehicle Make : Kia
I won't waste my time with putting any comments after the rude and horrible treatment I got at the repair shop from the manager I can only imagine the treatment and disrespect I would get from anybody that works for Toyota . I'm a 30 year retired Army veteran and was taught to have respect for people I would hope that you would teach the people who work in your service department and represent your business how to handle your customers at least treat them with respect. I will be asking all of my former veterans and future that Trent and all service numbers that I know in on every social media platform to not buy Toyota or Kia because they can only expect poor quality service when they need it. I do thank you for giving me an opportunity to at least tell you how I felt. I hope you enjoy your evening as your representatives have ruined my day.
2/16/2017
Patterson.robert J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from Austin. He explained all the details of the repair and answered our questions to our satisfaction. When we picked our car up after the repair, he had us check the repair before we left and reiterated that he would answer any other questions that we might have later. The car had been cleaned prior to our picking it up and was spotless. We are very pleased with our experience. The women at the service desk were very helpful, friendly, and professional as well.
2/16/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your repair shop did a wonderful job and your detail shop finished it by making the car look showroom ready. Made a bad situation uncomplicated
2/14/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a great job with the repair and returned my car cleaned and looking good.
2/14/2017
Phillip W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone I was in contact with, from Mike with GEICO, to the ladies behind the desk, the Enterprise representative and the shuttle driver were all very pleasant and accomodating. The work done by the repair shop was great and done ahead of schedule, and the truck was cleaned very nicely upon my arrival. I truly cannot think of anything you could improve. Thank you for such great service.
2/11/2017
Austin V. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you for priming and spraying over the dent on the back as well as the damage from the collision it will help when I repair it in the future and all the work you guys did looks well done not much orange peal and the color matches well
2/7/2017
Frank S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the car
2/7/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and great service
2/5/2017
Sonoa M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brad was awesome!
2/4/2017
Greg D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the time spent me when I came in for the estimate, keeping me posted on the repair time and the excellent care given to us and the car. Everyone was great.
2/3/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told to bring my car in on Monday morning and they would paint my rear bumper that day and would let it dry overnight. I could have my car on Tuesday morning. Without saying why, I was informed by a texted message that my car wouldn't be ready until late Friday afternoon. On a positive note, I was given a great loaner car and the job on painting the rear bumper was excellent.
1/28/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Called Joe Sims for ETA on Highlander but never received an answer.
1/28/2017
Betsy I. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Efficient competent and wonderful customer service.
1/26/2017
Jose R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Their service is excellent.
1/26/2017
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very friendly and professional hassle free service. Thanks
1/24/2017
Richard C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hello - great people with positive attitude ; means good leadership And motivation from top down at dealership & collision center. Thanks for great job- making my Toyota great again Rich
1/22/2017
**** P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Personnel are very professional ... pleasant experience.
1/22/2017
Alex S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work!!!
1/17/2017