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Real Reviews from VERIFIED CUSTOMERS
Lakeesha W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks a lot for the good service!
5/6/2016
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank You
4/29/2016
Ann Marie. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job and great timing
4/28/2016
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would love to thank the team for update daily on my vehicle great job
4/28/2016
Joann R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job
4/19/2016
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Job! My car was completed quickly and really looks great!
4/15/2016
Donald C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please call us. The side of the truck looks great, but we do have some other concerns and questions. Please have a manager call. Thanks. Donald and Linda ****....****-****-xxxx.
4/1/2016
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Got jerked around with the pick up ride.
3/31/2016
Alison C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My service advisor took such good care of my car and made sure that it was repaired correctly. I loved getting the text message updates and appreciated that John called me part-way through the repairs and when they were completed. It was the perfect amount of communication. I have already recommended First Team to a friend based on the quality of my repairs and the excellent customer service I received.
3/27/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Car looks very nice. Thank you.
3/26/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and fast service. John kept me up to date on a frequent basis. Having the car washed really impressed me.
3/25/2016
Tamara M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very easy process! A liitle slow on returned calla but otherwise excellent!
3/24/2016
Erica E. VERIFIED CUSTOMER
Vehicle Make : Honda
I cant remember the woman who helped me out,but she was AMAZING!!!
3/22/2016
Derek M. VERIFIED CUSTOMER
Vehicle Make : Toyota
John took excellent care of us throughout the entire process from assessing the damages to ensuring the work was finished not only on time but ahead of schedule! Our hitch was damaged during the accident and John was able to get us a new hitch that was an upgrade due to the manufacturer going out of business. Also, our vehicle was returned to us washed and waxed! In a nutshell, we are very happy with the quality of work that was done and will absolutely be back for business if the need ever arises. Thank you First Team Toyota!
3/18/2016
Theresa N. VERIFIED CUSTOMER
Vehicle Make : Honda
Leah Bratton is an outstanding employee. She was very professional & knowledgeable .
3/18/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
John was very easy person to work with work with it made the experience very easy
3/17/2016
Susie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The girls at the collision counter are fantastic. I so enjoyed laughing with them and having them brighten my times at the dealership. I also liked the texts updates.
3/11/2016
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very pleased with the great customer service especially with how John did an outstanding job on making sure my vehicle was finished ahead of the scheduled date. Again I cannot thank you guys enough for a great end results.
3/8/2016
Heather W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My husband noticed The fender has missing paint that was not repaired. I will be bringing it back tomorrow to be fixed the right way.
3/2/2016
Crystal B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car has several scratches on it, the window visors are scratched up, there's a dent in my trunk lid and a pain run by my front door. I had to call times on Thursday to see if my car is done. Finally called the supervisor. She said the car was on its way to get lined up and that didn't happen until this morning. I will be calling the supervisor back to talk about the poor customer service and the condition of my car and to get it repaired to how my car was before my accident. The car was dirty and I didn't get a phone call today to tell me my car was done.
2/28/2016