John and his staff were extremely helpful, professional and prompt in handling my claim repair. I will not hesitate to recommend your collision service department. My husband and I were very pleased. Thank you all for your service.
Sterling & Terry C
4/23/2018
Eunice S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very satisfied
4/15/2018
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Audi
John o ****Oran is a valuable valuable employee. The team in there with him is top notch. Thank you.
4/13/2018
Jay . VERIFIED CUSTOMER
Vehicle Make : Toyota
EXCELLENT SERVICE PROVIDED BY FIRST TEAM AND THE NATIONWIDE CLAIMS ADJUSTER. VERY PLEASED!!!
4/11/2018
Jamel T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Geoff was amazing and very helpful during my experience with your shop to have my car repaired. He was very quick to respond to any question and every question that I came across. Him alone would bring me back for services alone. The collision team was also very helpful in helping me along the way. The whole experience was great and they exceeded my expectations in every way!
4/10/2018
Diane R. VERIFIED CUSTOMER
Vehicle Make : Kia
Very courteous great job on my car
4/7/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team did a great job of repairing my Camry even finding hidden damage that wasn’t found on the initial appraisal.
4/6/2018
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sharon and John were fantastic to work with on our Toyota body repairs!!
4/5/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff, very helpful at Western Branch Chesapeake location.
4/2/2018
Sabrina C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service!
3/31/2018
Jason . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were done well and everyone was very helpful. We were happy to have a little to get the car cleaned up but after getting home we found that the glass shattered in the back of the SUV was never cleaned up at all. The edge of the back "trunk" door was a little scuffed from the tail light damage. With how thorough everything else was done, I was surprised to find such a large amount of shattered glass left for us to clean up.
3/30/2018
Diana M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your service
3/29/2018
Starr O. VERIFIED CUSTOMER
Vehicle Make : Volvo
Body work was nicely done. However, the car was returned dirtier than when I dropped it off. Interior and exterior. Typically, I am accustomed to having my car cleaned after any type of service.
3/27/2018
Tony . VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair and courteous delivery
3/24/2018
Diane B. VERIFIED CUSTOMER
Vehicle Make : Kia
Greeted with friendly, professional staff. Job was performed in a timely manner and repaired correctly. Thank you all for professionalism and help. Special thanks to Collision Shop Mgr. John for your leadership. Your outreach to me will always be remembered.
3/22/2018
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper where my car got hit looks like it just came off the assembly line everyone that worked on the car did an awesome job this was my second time getting a vehicle body repaired here and you guys never cease to amaze :)
3/16/2018
Susan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job!! Thank you
3/13/2018
Arlene W. VERIFIED CUSTOMER
Vehicle Make : Toyota
One headlight was replaced and we discussed the other aged headlight. Was told they would clean film off of old headlight. That was not done and it is unsightly. I have been told that MacCarthy's can do this easily.