When my husband and I went to drop the Subaru off, we were asked to wait for an individual so we could do a walk around. We were there with two fussy infants, and ew waited, and waited. After almost half an hour, my husband went back to the front desk to ask what was going on, and the individual who was supposed to do the walk around was just leaving for the day...without any comment to us and after we waited for half an hour. It really set the tone and put a bad taste in our mouth. The accident already wasn't our fault, we had a long day at work, and the girls were off schedule. It was a thoughtless move and honestly overshadows any other part of the transaction.
11/7/2019
SAMUEL Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Always an excellent job!
11/5/2019
MARY S. VERIFIED CUSTOMER
Vehicle Make : KIA
The team did a fantastic job with my repairs.
This is the second time I've relied on them, and both were big jobs. Sharon and Johnny know how much I care about my vehicle, and they kept me well informed.i would not hesitate to call on them again.
11/1/2019
DARREN T. VERIFIED CUSTOMER
Vehicle Make : DODGE
The work that was done to my car is amazing. The professionalism and attention to detail is above standards. Great job and thank you.
10/29/2019
ELFREN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
First Team Collision has excellent customer service, experienced staff, and a group of skilled craftsman behind the door. I found that they work on all vehicle brands and know insurance company services.
10/26/2019
WILLIAM T. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Jessica was great!
10/24/2019
WENDELL J. VERIFIED CUSTOMER
Vehicle Make : DODGE
Car exterior was dirty when picked it up. Had to pay out of pocket for rental due to slow repair service.
10/21/2019
EDWARD E. VERIFIED CUSTOMER
Vehicle Make : JEEP
Appreciated the flexibility and attention. Timing is everything.
10/20/2019
DOROTHEA W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The workmanship is 2nd to none. More importantly, the bodyshop representative stayed in constant contact during the entire process. I believe 1st Team Toyota's bodyshop sets the bar for excellence!
10/16/2019
CAROLE B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
First Team Collision was very professional in handling the repair of my Subaru. They kept me informed along the way and returned my vehicle ahead of schedule. I would recommend them without hesitation.
9/22/2019
ELIZABETH S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Did excellent repair and in a very timely fashion. Thanks for the wash and vacuum also.
8/30/2019
MRS . VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Andy was exceptional. Completely thorough and kept me inform throughout the entire work process. I would highly recommend him to my neighbors and family friends. Thank for a good experience.
8/17/2019
GLENN B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Great job
7/26/2019
Darnell H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was 100 percent satisfied with the condition of my car until I noticed a small break in my tail light. It’s a small break like a piece missing. Otherwise, my car looks great, and was cleaned up, and Andy was very diligent in keeping me updated.
6/28/2019
MICHAEL W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Looks as good as new!
6/24/2019
Carl W. VERIFIED CUSTOMER
Vehicle Make : GMC
First Team Collision was wonderful
6/20/2019
SHERRI W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You did a great job installing my window belt molding. Thoroughly satisfied!!!
6/5/2019
MICHAEL T. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great service, workmanship and communication. Also, appreciated the help with the rental.
6/3/2019
KATHLEEN S. VERIFIED CUSTOMER
Vehicle Make : HONDA
From the reception to the gentleman that did the estimation on my car we're very professional and courteous. I am very satisfied with the outcome of the repair on my car. Job well done, excellent work