I'd like to say from the young ladies at the desk getting my paperwork in order to the team repairing my vehicle I was pleased with the professionalism. Hopefully in the future there are no accidents or such but I felt whole when I received my vehicle and they didn't take alot of time to return my vehicle Thanks
8/7/2020
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service on this repair was outstanding. The team kept me informed throughout the process, explaining status each step of the way.
7/30/2020
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work and good customer serbice
7/29/2020
PAUL S. VERIFIED CUSTOMER
Vehicle Make : KIA
Stacy kept me notified throughout the process. Everyone was very nice and made me feel welcome
12/31/2019
HIRAM T. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The workmanship was excellent and the customer service representative was very professional.
12/25/2019
GENEVA B. VERIFIED CUSTOMER
Vehicle Make : NISSAN
FIRST TEAM DID A TOP OF THE LINE REPAIR MY NISSAN LOOKS JUST LIKE IT DID WHEN I PURCHASED IT
12/21/2019
S FRANCES. VERIFIED CUSTOMER
Vehicle Make : HONDA
The service that I received from the collision center, Stacy Simonetti, and the repair shop was excellent, the outcome was great and my car was ready before the suggested time. Thank you, so very much Happy Holidays!!!!
12/20/2019
Doris M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Stacey, our Collusion gal, went above and beyond with our auto insurance company to ensure van was repaired and safe!
12/18/2019
CYNTHIA W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They were supposed to make reservation with the rental company for a comparable car. When I went to said rental company to pick up car, they had no reservation. I did not get comparable car. Also, was told it was a Monday-Friday job. It was not completed and had to have the rental car over a weekend with extra expense.
12/17/2019
STEFANIE D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Job well done. My car looks as good as new! Also i was very thankful it was ready a few days earlier than predicted.
12/11/2019
RONALD L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The process was very plesant and John and all those I had contract were very professional and helpful. The work was done very well and I am pleased. Thanks.
12/6/2019
DAWNE R. VERIFIED CUSTOMER
Vehicle Make : HONDA
The Team Members at the Front Desk of the Collision Division were professional and very helpful. Special mention goes to Stacey, case handler, who kept me updated every step of the way. Many thanks to all who worked on my car!
12/5/2019
IRIS H. VERIFIED CUSTOMER
Vehicle Make : DODGE
This was my first accident in my life and I was so stressed about it. Everyone at First Team was so nice and kind to me. My car looks fantastic and they did a wonderful job. I have decided to go to First Team for all my repairs in the future. Thank your team for an outstanding job.
Thank you for everything.
IRIS H
11/26/2019
ROBERT E. VERIFIED CUSTOMER
Vehicle Make : HONDA
The repair was done well and I greatly appreciate the use of a loaner vehicle when the work ended up taking longer than initially estimated. At that time, there was some confusion in arranging the vehicle which took some time in figuring out, after which I was assured my van would be topped off with fuel when it was done as a compensation for the back and forth. This was the only thing that wasn't done when I picked up my vehicle and I didn't initially notice as I was hurrying home so my wife could take the kids to an evening appointment.
11/20/2019
MICHAEL D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great And timely service. Vehicle repair was completed as promised.
11/18/2019
FRMC DAVID. VERIFIED CUSTOMER
Vehicle Make : RAM
Right front fender flair is stained and not reattached correctly. New bumper not aligned correctly. Car interior not cleaned (carpets/floor mats).
11/17/2019
ANDRE F. VERIFIED CUSTOMER
Vehicle Make : KIA
Loved the updates I was get every few days on my vehicle and the customer service.
11/16/2019
HENRY S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Literally the BEST collision team I have ever worked with!
11/12/2019
NANCY H. VERIFIED CUSTOMER
Vehicle Make : FORD
The car looked new again, I have really
enjoyed this car, so I was so pleased after the fender bender, that it looked
like a new one! Thanks for the excellent cleaning inside and out!
Les & NANCY H