While the staff were all very helpful and courteous. Very much so. It took an entire month to fix my car. It needed the bumper and rear panel replaced. Even with a broken part shipped and the next one being broken while installed it took way too long to fix my car. The customer service was excellent. The repair service was not. If you damage a repair while fixing someones car you had better make it a priority that get that car fixed and back to the customer soonest. I won't come back to Perry Buick and I'll advise my friends and family to not come to you. A MONTH to fix my car is far too long. But do let me repeat that every one I spoke to was very courteous and helpful. But it took a month to fix my car. That's unacceptable.
2/13/2016
Chloe H. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was quick and they communicating very effectively. Overall a FANTASTIC job. I would definitely take my car back here.
2/12/2016
Brendan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for cleaning the interior of the car, it felt like getting into a new car
2/5/2016
Deanna B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I loved getting email on status updates on my car.
2/3/2016
**** J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job! It was perfect. The staff couldn't have been better. They were right on target with how long it would take. We are very pleased. Thank you!
1/22/2016
Edward L. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good job thank you very much appreciate it
1/19/2016
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional and courteous.
1/18/2016
Cynthia A. VERIFIED CUSTOMER
Vehicle Make : Subaru
As always, service at Perry Buick Co. was outstanding. There is a closer Subaru service place to where I live but I have, and always will, stick with Perry.
1/7/2016
Jana F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for all the work you did to repair the car. Also all you went through to find the piece that wasn't anywhere-- but you were persistent and found it. I'll give friends your name if they need work done on their cars, trucks, etc.....
Thank you again,
Jana F
12/31/2015
Kathy L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team did a excellent job on our car and made sure we were completely satisfied with their work. We will use perry for our car repairs in the future. Thank you! Kathy and Fernando Leos
12/30/2015
Adolphus H. VERIFIED CUSTOMER
Vehicle Make : Buick
Vance was courteous and professional. Work was done well.
12/21/2015
Henry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice and quality job!
11/25/2015
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am impressed with the quality of work and the periodic on line updates. I would especially commend Vance Raper and Jennifer. Leaving my car in the hands of a body shop is normally a scary experience. Both of these people made it just the opposite. When we drove off the lot yesterday it felt like I was driving a new car.
11/21/2015
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Ford
I do not appreciate the scratches all over the passenger side window. What was worse is nobody said anything when the vehicle was picked up initially. It was only after returning once the scratches were noticed shortly after picking the vehicle, up that the scratches were acknowledged. Now I'm waiting for a phone call on Monday.
11/14/2015
Annika T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I've always had a great experience w perry Buick auto body, that's why I keep coming back
11/14/2015
Greg B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am completely astounded at what great service, speed of delivery, customer service, and seamless delivery of service with USAA insurance. After having experienced super customer service while living in Japan the past many years, this has been and is the very best customer service I have experienced since my return to the USA some many months ago. Thank you!
11/6/2015
Natacha W. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was fixed faster than I expected and I was also surprised to find it much cleaner than I left it. Thank you so much!
11/6/2015
Laurence R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was great !
Car was ready on time !
Looks great !
10/5/2015
Charles W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job, finished ahead of schedule
9/25/2015
****B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Body shop crew was excellent. Kept us informed and delivered on time, right the first time.