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Real Reviews from VERIFIED CUSTOMERS
Carolyn L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.very Professional.Fast and friendly service
4/13/2018
Steven J. VERIFIED CUSTOMER
Vehicle Make : Ford
The body work done on my car was done well but when I went to get my car with the crash champion rep I asked to see if my left turn signal and backup light worked. He assured me that the vehicle goes thru quality control and it would. When I went to check as I wasn’t comfortable leaving unless I knew everything I brought my car in for was fixed...nothing worked. I then had to wait another 10-15 minutes while they took the back light cover off and changed the bulb all done in your front parking lot. Bad look for you guys. I think the rep was so embarrassed, as he should be, he didn’t even offer an apology. Thank goodness I checked or I would have driven off and would of had to return which would have been a huge inconvenience. You guys need to do a better job of checking and inspecting everything before releasing the vehicle back to the customer. No need to call me back just do better for the next guy.
4/12/2018
Kieron S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for repairing my car back to its original look.
4/1/2018
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had the unfortunate circumstance to return to Crash Champions within 2 months of being rear-ended again! Carrie at the front desk and Alyssa, my service agent, along with Edward, the Assessor, were pleasantly professional, attentive and on point with satisfying my needs! I feel blessed that having to go through 2 accidents, I had Crash Champions, exhibit service true to their name! I don’t expect to have need in the future, but will DEFINITELY refer anyone that needs service to you! Thanks to the Staff at Crash Champions!
3/30/2018
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Ford
For the first few text I received texts updates with an estimated date of completion. When that "completion" date came around, I no longer received updates. I had to keep calling them to make sure that they were on top of thibgs. Then there was a new "conpletion" date and once that one passed, I still heard NOTHING from them and had to call them again to see what was really going on. They had been taking their precious time finishing my vehicle. It unnecessarily took close to 10 days. After hearing the frustration in my voice, they finally stepped it up and completed the work.
3/28/2018
Debra H. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was terrific. From the outstanding communication, quick repairs and caring service I will recommend this body shop to everybody! Thank you!
3/27/2018
Cassandra G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gary was great. He explained everything thoroughly. Loved the updated emails. And when I got my car back it looked brand new.
3/23/2018
Margaret G. VERIFIED CUSTOMER
Vehicle Make : Dodge
You did an awesome job!!!! So happy with the work. Extremely enjoyable to work with loved how welcome I felt when I came I or called an the phone . I will be yelling others about you and if I ever need another repair I will be calling. I pray I don’t lol Thanks so much for an awesome job I plan to put a shout out on FB too
3/17/2018
Douglas Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Truly amazing job! Car looked better when I got it back from you guys , than when I bought it off the lot! Thanks again! I will refer everyone I know to you.
3/17/2018
Diane S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ed was very helpful, friendly, informative and prompt through my entire claim process. He made it very simple and problem-free on my part. I'm very happy with the work as well! Thank you!
3/16/2018
Lakesha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far so good. Looks great haven’t had a chance to evaluate anything else.
3/15/2018
Kevin D. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated that the interior of my car, which was not affected by the impact, was cleaned by Crash Champions. A pleasant surprise.
3/2/2018
Emily F. VERIFIED CUSTOMER
Vehicle Make : Scion
I think you guys are extremely professional and you have a great facility and did great work with very fair pricing. Thanks! I’ll be recommending to family and friends
3/1/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I am very impressed with the overall services. They did a great job. the customer service was great!
2/28/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
By far the most helpful, empathetic and all around best team I have ever had to work with.
2/17/2018
Dartesha W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fast, professional service. The fact that someone can drop their car off for repair and pick up the rental is in the same place is super convenient.
2/15/2018
Mari M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wonderful job. Car looked like new again. Knowledgeable and professional employees.
2/14/2018
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Kia
I love the work that you guys did on my car! Feels like it's brand new?
2/8/2018
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service experience, even with the unfortunate circumstance.
2/6/2018
Judith H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Crash champions did a wonderful job on my car and so fast I couldn't believe it. I appreciate all their hard work. Thank you
2/6/2018