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Real Reviews from VERIFIED CUSTOMERS
Maria S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team was very professional, courteous, and prompt with completing my repair. No complaints. Thank you!
3/6/2019
Glenn Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You have a young lady work in that department her name is Samantha she kept me up-to-date from start to finish was very cooperative you have a very good employee there
2/26/2019
Adolph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very Pleased, car was repaired on time and in show room condition, Thank You Chris Levy (Collision Advisor).
2/22/2019
Moises C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Jennifer was great, she has a great personality and always willing to assist. Also from the moment you walk in into the Collision Center you feel welcome.to the whole staff (Thank You)
2/14/2019
Frank R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Brought my truck in for an estimate on a Thursday and was courteously welcomed by rep. Jennifer Llerena. She inspected my truck and offered me a preliminary estimate and an estimated time for repairs. A few days later, Tuesday, Jennifer contacted me to inform me my truck was ready. I inquired if having purchased the truck from AutoNation entitled me to a discount. She said yes and adjusted my bill. I was thoroughly satisfied with the service rep and the repaired job.
2/6/2019
Keith B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Autonation representative Christopher Levy was excellent he kept me up to date on the progress of my vehicle while it in was repair, very thorough and professional easy to talk with. The mechanics did an excellent job, when I got my car back it looked brand new. I am very satisfied with the service I received from the Pembroke Pines Autonation Collision Center.
1/26/2019
Angela A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I still satisfied becouse I notice yesterday ****/15/2019 that the emblem that they put infront of the car fell off, and the door knowledge that supposed to be pain is not completed painted. I call I’m they told me to take it back
1/16/2019
Linda T. VERIFIED CUSTOMER
Vehicle Make : Kia
Amazing service and communication
12/31/2018
Alysha T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris did a great job responding back to me giving me updates about my car and helping me out with the overall experience. Also the lady that helped me at the front desk was very sweet as well. If I ever need work done I will definitely be coming back.
12/7/2018
Jerold M. VERIFIED CUSTOMER
Vehicle Make : Honda
Our Collision Estimator, Christopher Levy, treated us with understanding and respect from our first visit. Levy helped us located difficult-to-find replacement parts for our '94 Honda Civic. In the body shop, George Salmon removed a severely damaged passenger door and replaced it with a junkyard door that we brought to him. His prep work and attention to detail was outstanding. **** Mike Nyman is extraordinary. He applied paint and clear coat with a TLC that thrilled us beyond description. Shop supervisor Graham Haynes coordinated all the work with great expertise. Our relationship with the AutoNation Collision Center in Pembroke Pines grew better and better during the weeks leading up to the work commencing and culminated with delivery of our repaired vehicle ahead of schedule. On the day of delivery, Chris Levy was moving our vehicle from the paint shop to the front parking area at AutoNation Collision Center. During the short transit, a heater hose hose burst, depleting the coolant and making the vehicle undeliverable. Levy purchased replacement parts at a nearby auto parts store and repaired our vehicle on-the-spot. We picked up the vehicle a few hours later. Where else do you find service like that? There may be others who were involved in this project. We apologize if we don't know their names. Nevertheless, we appreciate their efforts and exceptional work. No doubt, we'll recommend the AutoNation Collision Center in Pembroke Pines to all our friends and professional associates. Thank you for a job well done.
11/12/2018
Ralph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car seems to be completely repaired and items were thoroughly corrected I have not noticed anything operating abnormally and so far , after Friday Pick up , car is driving well. Thanks to all involved and congrats on a job well done.
10/23/2018
Roberto P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Roberto and I are more than completely satisfied. Our car looks better now than before. It looks beautiful thanks to Christopher Levy, collision estimator, and the entire team who did an excellent job on our car. Thank you for a job well done. Five stars for the whole team.
10/14/2018
Cristina D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was very friendly, courteous and straightforward. I give the whole team an A+++. Jessica is fantastic. I've never had to have a repair done and she made me feel like someone in my position should feel - that everything was going to be OK, which it was.
9/19/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was very pleased with the outcome of the repair work that was done on my vehicle. In addition, the level of customer service provided by Jessica who managed my appointment was excellent.
9/18/2018
Francisco F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yolanda is highly qualified. Outstanding customer service
9/11/2018
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience was very accomplished by the staff's competence. I would recommend AutoNation's Collison shop to anyone needing body work done.
9/11/2018
Laura W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was amazing! We were appreciative of the constant updates and super fast service. Thank you!
9/5/2018
Marco T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The technicians did an excellent job on the car. The repairs were performed just as I assumed they would be. The claim with the insurance company was handled efficiently so that all the repairs were done right and on time.
9/1/2018
Joshua H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr levy work was great.
8/13/2018
Diane S. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris made sure everything was done...even hooked up the radio as it was disconnected with the repair and an extra piece that was left in the car and not installed, he did... only bad thing, was the car was not given back clean, and it was not that way when I brought it in...
8/5/2018