They repaired my car in about a week, they did an excellent job. My car looks great!
2/9/2017
William T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job boys.and in a timely manner. I will recommend you guys.Thank you d
1/24/2017
Josue S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great job, great service!! Jim Wilson ontop of it.
12/24/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jim and his staff have always been great and would highly recommend
12/2/2016
Jack D. VERIFIED CUSTOMER
Vehicle Make : Lexus
We are dissatisfied with the paint color match. We expressed our dissatisfaction when we picked up the car. We were told the manager would be told and that Kentucky Collision would provide a rental car at no cost to us while the car was repainted. Since then we understand nothing will be done.
We're also dissatisfied with having to pay for a rental car for 9 days when the estimate was for 4 days.
10/28/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took much longer than expected and I had to call each day it was expected to be done only to be told it would not be done. Someone should call when they find out it will take longer.
10/27/2016
Tijuan N. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent whoever gave them ever a bad review. Was not of a sound mind.
9/27/2016
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My repair took an entire month. One example- they waited until the last week to order a new tire, when it was obvious from the start that the tire was shredded. Then the tire was backordered and they had to wait. Also, the car is out of alignment, and I will have to take it locally to be fixed.
4/1/2016
Misty C. VERIFIED CUSTOMER
Vehicle Make : Nissan
While I hope I won't need your services again any time soon, in the event that I do I will go no where else. Completely satisfied.
12/17/2015
Mathew S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did great I took a different car to bluegrass auto body and they were horrible. So I was skeptical but they did very good work and I would definitely use them in the future.
11/5/2015
Tina G. VERIFIED CUSTOMER
Vehicle Make : GMC
They did an awesome job. And very pleased with the work they did
10/16/2015
Tyrone A. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys seemed to have done incredible work on my car. It is greatly appreciated and valued to have trustworthy work. My only suggestion in lieu of the times would be to at least have physical follow up phone call with your customers so that they will be assured of what's coming. The emails were great and timely for the most part, but just like in surgery, you wouldn't want your baby in the OR (for the first time with a doctor you don't know very well or at all) and not hear physically from the doctors at some point(to at least calm anxiety and know you can trust the work/surgery being done). I believe the car process was the same way for us. Even though we saw emails we didn't hear from physically from anybody without initiating the call first. I think it would behoove you all and be of great value to your business to follow up with a physical phone call just to see if customers have any questions or anxieties that you can easily calm without them having to call you first. May not work every time, but it's worth the try and definitely would not hurt you all. Overall we are satisfied and felt like we could trust the work after we've seen the finished product!
Thanks
9/17/2015
Dan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work, everything looks really nice. Thank you for your help.
8/29/2015
Nila C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. They were very intelligent and professional people. I would recommend anybody that needs work on their vehicle to go there. Thanks guys for a good job.
8/6/2015
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Volvo
There's a small spot on the tail gate looks like it has work marks and when they buff trying to remove them they buff through paint, besides that looks good.
7/25/2015
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were extremely attentive to detail and concerns I had. I prefer to learn about how things and why things happen the way they do and they took time to teach me. I thoroughly enjoyed meeting Don.
7/23/2015
Allison M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the text message updates and great staff for answering all my questions
7/21/2015
Glenda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did great job on my car.very friendly place.Thanks guys
7/15/2015
Sandy S. VERIFIED CUSTOMER
Vehicle Make : Ford
We are very happy with the results. It looks great!
7/1/2015
Tommy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Information updates were appreciated. Repair work was excellent. Thank you.