Joe was great to work with and a true professional. Timely and excellent service in every respect.
12/10/2014
Tara I. VERIFIED CUSTOMER
Vehicle Make : Jeep
The customer service was excellent, and I loved the communication with the email updates and phone calls!
12/10/2014
Douglas A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
12/4/2014
Nicole B. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated the updates along the way and the details that were available when there was a delay. Working with Joe has been one of the easiest parts in dealing with my accident. Hendrix Luxury Collision is the only place I will let do work on my BMW.
12/4/2014
An Trent. VERIFIED CUSTOMER
Vehicle Make : Audi
Although there was a change in the initial turn around time to receive my car, I was constantly kept up to date with the service to my vehicle.
And, I was still deeply satisfied with the service when I receive it. Well done!
11/25/2014
Susan B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Karen was awesome. Thorough communications to ensure I had no questions or concerns on the work being performed
11/24/2014
Vanette M. VERIFIED CUSTOMER
Vehicle Make : BMW
My person Joe Faircloth was very friendly and knowledgeable and always let me know how my car was progressing by text or phone. I felt very good about having my car repaired at that location and I would like to say Thanks
11/23/2014
Suly C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, great helpful people!!
Thank you!
11/23/2014
Dean M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I felt as though I was not always kept informed about the progress and did not receive call backs when I called. I realize there were some insurance issues and days can be busy but a 3 day job became 9 which added significantly to our rental payment. I also called for an idea about when to plan on the car would be ready and did not receive a call back until late Monday.
11/19/2014
Dianne L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looked great. Bumper repair was done well. The car was very clean when I picked it up.
11/17/2014
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Work done quickly. Great communication with txt messages.
11/15/2014
Janna B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Overall great experience from start to finish
11/14/2014
Joy R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs that were done look great! The entire process went smooth and Karen did a great job keeping me updated on the progress of the work.