The repair look good however the car should have been cleaned on the inside from the dust from the paint shop
2/4/2017
Troy H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff acted like a team who all did their individual jobs as one
2/4/2017
Dan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bruce my service person was very informative, and kept me updated every step of the way.
2/4/2017
Warren H. VERIFIED CUSTOMER
Vehicle Make : BMW
Mark was a pro! Always kept me informed of the situation! Great service!
2/4/2017
Meredith A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast efficient service. My car looks great. . .great customer service too
2/3/2017
Cassandra R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was treated with great customer service and the work on my car was completed in good time and looks perfect!
2/3/2017
Nicole S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything looks amazing!
Staff was friendly and very efficient.
Thank you!
1/31/2017
Brad H. VERIFIED CUSTOMER
Vehicle Make : BMW
New bumper looks great. Only took about a week to have replaced. Had a great experience overall!
1/31/2017
Sarah T. VERIFIED CUSTOMER
Vehicle Make : BMW
I had the pleasure of having Bruce as my contact throughout my repairs. He was very attentive and gave me daily updates on my vehicle. He was very easy to get in touch with and was waiting for me when I came to pick up my vehicle. Very exceptional service.
1/28/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bruce kept me up to date with all the progress! Very helpful.
1/27/2017
Mark D. VERIFIED CUSTOMER
Vehicle Make : Lexus
It bordered on fraud. But, I think you know that. Overall, customer service at Hendrick has dropped significantly, in my eyes. In the future, I'll look elsewhere, first. Thank you.
1/26/2017
Tao Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
ANDREW did a good job all the way thru, thank you!
1/26/2017
Juliet S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I worked with Rick Malady and received excellent service. Thank you!
1/25/2017
Lynn F. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you so much for taking care of my car..my mini Cooper "Stella" is right back to where she looked before my accident. You guys are the best!
1/25/2017
Martha C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thought the costs were excessive but a good job was done.
1/24/2017
Mary G. VERIFIED CUSTOMER
Vehicle Make : Acura
the work looks great and Andrew kept me informed on the status. I also had the car sent over to the service center for some items but they did not fix the gas mileage indicator like I requested. They said it was working OK, it is not working.
1/24/2017
Ronza S. VERIFIED CUSTOMER
Vehicle Make : Acura
Bruce was my agent he did a great job, took care of handling the insurance company (the headache). I got my car in a good shape and all is fixed.
Happy customer service 5 stars.
You have the best staff especially mr Bruce very kind and professional.
1/24/2017
Kasey S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job. Mark was wonderful
1/24/2017
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went well! Mark is excellent. The only thing that wasn't quite right with our experience was that after our car was in the shop a couple of days, we called the front desk to find out how things were going, and no one answered, so we left a message. And then we called again the next day, and the same thing happened. We finally called our Geico representative, and he was able to get ahold of Mark, who then called us and left us his cell phone number to use from there on out.
1/23/2017
Mike W. VERIFIED CUSTOMER
Vehicle Make : Audi
Bruce was very helpful and kept me informed every step of the way. Great service!