Excellent and very courteous service by the staff at Hendrick. Very happy and satisfied with the experience. ????????????????
3/1/2018
Pearline H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chet Hubbard I did not have to call about my car he call me and kept me post thanks Chet
3/1/2018
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Randall was great. My only complaint is how long it took to complete repairs.
3/1/2018
Jane P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The gentleman representing Hendrick and dealing with the insurance did a great job in communicating with both and in my favor when the insurance was so low in their coverage. I really appreciate the extra time spent and the timely return of my car. Jane P
2/28/2018
Hoai Huong. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied with the repair on my car. Advisor was helpful, knowledgeable, and friendly. Office was clean and inviting. Front desk person was not friendly or welcoming.
2/28/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The quality of service was outstanding. Everyone was very friendly and competent. Chet Hubbard went above and beyond my expectations. He was very professional and informative throughout the entire process. He contacted me at a minimum every other day with updates on the status of my Lexus. He truly cared about delivering exceptional quality. I highly recommend the Hendrick Luxury Collision Center off Independence Blvd for any repair needs!
2/28/2018
Kay A. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very courteous and helpful. And the vehicle was returned in mint condition. I'm very happy with the experience.
2/24/2018
Phuong N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great
2/24/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : BMW
Chad kept updated and was very helpful and courteous. And the body shop did a great job. Very happy with the quality and service.
2/23/2018
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chet and the USAA adjustor worked together beautifully. It was seamless and I was thrilled with the outcome.
Thanks for being so responsive.
2/23/2018
Erica P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great experience excellent customer service. The lady that helped me in enterprise was awesome . Chet was great even the front desk young lady made it very easy will come back
2/23/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : BMW
Karen did a great job in making me feel confident my car would be repaired perfect and it was . I would highly recommend Hendrick Collision as well as Karen.
2/22/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very nice job but seemed to take a bit longer than I expected
2/22/2018
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you so much
2/22/2018
Blair S. VERIFIED CUSTOMER
Vehicle Make : BMW
Unfortunately this is not my first experience with the collision center. You guys have fixed two of the four sides on my car!
However, with the repair updates and quick response to questions, I'll gladly come back... and with my luck I will be!
Thanks!
2/21/2018
Shannon O. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional
2/21/2018
Wiiliam W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I truly appreciate Rick's level of professionalism, dedication, and commitment. He made sure the work needed on my car was completed in a timely manner and provided follow up with us on it's status.
2/20/2018
Justin M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Dean was great. Very responsive and customer focused.
2/20/2018
Del M. VERIFIED CUSTOMER
Vehicle Make : Acura
Chet was great. The Enterprise car experience was great as well.
2/17/2018
Renee C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very responsive to all my calls and did an exceptional job