My car looks fabulous. The paint match is perfect, the crew buffed out an unrelated scratch and detailed the interior! I am so pleased! Randall was communicative throughout the process and very professional. Thanks for the attention to detail!!!
5/2/2018
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm delighted with the work, and Rick was a pleasure to work with!! I also appreciated how clean the car was when I got it back; I think a lot of the Hendrick brand and only go to Hendrick's locations because the service is so consistent.
5/2/2018
Ryan M. VERIFIED CUSTOMER
Vehicle Make : BMW
The crew there is amazing.
4/30/2018
Stacey M. VERIFIED CUSTOMER
Vehicle Make : BMW
I worked with Chet on the bumper repair on my 335i. I couldn't be more satisfied. He made sure I was updated along the way by email, call & text - this made the process easy & painless. He took great care of us! We will continue to be a HAPPY customer of Hendrick Auto.
Thanks a bunch!
Stacey M
4/30/2018
Erin P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick was hands on the entire time. So helpful and always ready to call me back. The easiest collision repair service out there. Thank you !
4/29/2018
Shannon And. VERIFIED CUSTOMER
Vehicle Make : BMW
The repairs took much longer than expected with very little communication or understanding why. The explanations were always vague and there never seemed to be any sense of urgency. Even until the last day when the car was being washed there was still no commutation. I had to call to find or my car could be picked up that day. When I picked up my car my service advisor didn’t even walk out to say thank you or offer any apologies for the delays.
4/28/2018
Iyad Rim. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
4/27/2018
Mike V. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Dean was great! from the beginning to the end & ever after we have some follow up & he kept us informed. Would highly recommend to others!
Dean went out of his way to insure our LR4 was back together in timer a trip!
4/27/2018
Latoya H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My Service advisor Karen was great!
4/27/2018
Anna P. VERIFIED CUSTOMER
Vehicle Make : BMW
Experiece was great. The team was great about providing frequent updates every few days. Would highly recommend you to all friends and family.
4/27/2018
Eddie C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I Appreciate The Quick Help On Getting My Car Fixed. You Guys Explained Everything Step By Step On What I Needed To Do With The Insurance Company As Someone Else Wrecked My Car. Karen’s Lead Help Was Great & I Thank Her A Lot. Thanks To The Whole Team.
4/27/2018
Gayla S. VERIFIED CUSTOMER
Vehicle Make : BMW
We were not only impressed with the promptness from quote to completion, but also with the communication and the quality of the job once completed. Thank you .
4/26/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair was back to new condition. Perfectly done, and I'm picky. Thanks very much.
4/26/2018
Angela B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Continue to post updates but with more details of status of car.
4/26/2018
Allison H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service. Timely and frequent updates on the status of repairs. Great communication support with insurance companies/claims
4/26/2018
Kitrick S. VERIFIED CUSTOMER
Vehicle Make : Acura
Chet Hubbard made my Hit and Run experience the best ever... What a great team member to have working for Hendricks!!
4/25/2018
Melanie C. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a great experience. Chet Hubbard always kept me updated on the status of my vehicle.
4/24/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chet was excellent. Great communication throughout the entire process.
4/20/2018
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very happy with Rick. He did a fantastic job communicating and keeping me up to date on the status of my vehicle. Furthermore when I left and the seat belt alarm wasn’t working right, he didn’t waste anytime bringing the vehicle back in and taking care of the issue quickly. I was appreciative.
4/19/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks like a good repair; was periodically advised of status; courteous and competent staff.