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Real Reviews from VERIFIED CUSTOMERS
MICHAEL F. VERIFIED CUSTOMER
Vehicle Make : ACURA
Professional, honest ant attentive.
6/10/2019
RAYOND B. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I thoroughly enjoyed working with Brad. He was always proactive and kept me up to date during the entire repair process. The quality of work is exceptional, all of my concerns were not only addressed but they were handled in a professional manner and completed on time. I would highly recommend Hendrick Collision to anyone in need of quality auto body repair.
6/8/2019
CONRAD H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My wife was in shambles, so upset after her wreck. I knew that HLC Charlotte has quality folks working there, and i didn't think twice to send her vehicle to y'all. Justin Ferencz was great! He kept me updated on the status of my wife's car daily. Upon completion her car looked excellent and was done in a timely fashion. Thank you so much!!
6/7/2019
KRISTEN R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great communication and updates each day via email which is really convenient for me. My car was given back to me super clean and looking great.
6/6/2019
DAN A. VERIFIED CUSTOMER
Vehicle Make : MINI
Karen was excellent
6/6/2019
TRACEY Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Exceptional service and communication
6/5/2019
Reza N. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Great overall service. I would recommend to others. Thank you
6/4/2019
JULIE B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Justin was especially helpful in getting my car fixed. The car was finished just as he had estimated. He was very personable and professional. The girls at the front desk were always very pleasant and helpful to me. Thank you for a good experience!
6/4/2019
MARK S. VERIFIED CUSTOMER
Vehicle Make : PORSCHE
Great customer service from Dean. Email updates a nice touch. Beautiful job on my Porsche. Felt like I was getting into a new vehicle!
6/1/2019
WALTER B. VERIFIED CUSTOMER
Vehicle Make : BMW
Good communications by Justin
6/1/2019
BRIAN S. VERIFIED CUSTOMER
Vehicle Make : PORSCHE
Very friendly staff and quality results.
6/1/2019
JEFF B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Quality of work seems good, feedback regarding expected completion date was lacking, I believe the customer deserves to know an approximate date so you have an idea as to how long it should take other wise it only makes the experience more stressful on both the customer and the point of contact in the office. Thanks, just trying to help
5/31/2019
ALBERTO T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great people, awesome work. I will recommend this place.
5/30/2019
James V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No, I was completely satisfied.
5/10/2019
Timothy J. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything looks great!
5/9/2019
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Dean did a great job of explaining and keeping me up to date on repairs.
5/8/2019
****J. VERIFIED CUSTOMER
Vehicle Make : BMW
Brad is what represents the best of 1st class customer service!
5/4/2019
Dallas D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good work, took much longer than expected.
5/1/2019
Venida C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great Customer Service. Loved the email updates letting me know what stage of the repairs my car was in. Thanks for taking care of me.
4/24/2019
Joshuah S. VERIFIED CUSTOMER
Vehicle Make : BMW
I loved the constant communication and ease of the process. Hertz was even nice enough to give me a hybrid, because they knew I had the electric BMW i3 being repaired. Great job!
4/23/2019