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Real Reviews from VERIFIED CUSTOMERS
LUSIA R. VERIFIED CUSTOMER
Vehicle Make : BMW
I felt that my car was there for more time than necessary. I understand there were delays not Their fault (It was Allstate’s fault) however the back end of my car’s time There dragged on! For example, my car was in paint for four days and then I received notices for two business days that my car was in clean up, (washing maybe) but that seems extreme. The repair for my car was a back bumper. Thats a lot of days In paint!
8/31/2019
Jessica B. VERIFIED CUSTOMER
Vehicle Make : BMW
Justin was very helpful. He did a great job with communicating the status of my repair.
8/28/2019
DEBRA C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. Fabulous communication and service from Randal.
8/27/2019
JANINE D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great job. Thank you.
8/26/2019
KYLE O. VERIFIED CUSTOMER
Vehicle Make : BMW
Good communication, quality of repair, repair completed when expected based on advisor information
8/24/2019
Stephen G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Hendricks luxury did a fantastic job repairing my damaged Lexus. I received it back in showroom shape in a very timely manner. I will definitely always use Hendricks luxury for any of my car repairs in the future and share my experience with my friends.
8/23/2019
STARSHINA H. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Thanks for staying in contact
8/22/2019
Sonia S. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great experience with Justin. Great communication and very helpful in the process. Appreciate all his hard work and dedication.
8/22/2019
MARK L. VERIFIED CUSTOMER
Vehicle Make : BMW
Karen was unbelievable! She stayed in touch, answered my endless questions and got the car done earlier than estimated! Her customer service was above and beyond my expectations!
8/21/2019
Brenda R. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Accurate estimate, friendly, great service, care about me and my vehicle.
8/21/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : MINI
Thanks, Karen, for keeping us regularly updated and getting our car back to us quickly. We appreciated your help getting us a great deal on the battery!
8/20/2019
ITALI C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Karen went above and beyond with keeping me informed about my car , and also helped me with getting a loaner car after the 30 day rental form the insurance ended. I couldn’t be any more pleased with her amazing service.
8/20/2019
William E. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
They were to have touch up painted a spot on side door and did not
8/16/2019
Danyelle T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
My insurance company made it an awful experience, but Justin was patient and helpful throughout the process.
8/16/2019
JIM R. VERIFIED CUSTOMER
Vehicle Make : LAND ROVER
Great job Brad Barley
8/16/2019
DEBORAH G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Justin was very thorough and professional! Great working with you guys!! You made it very easy! Thanks!
8/15/2019
KATHRYN J. VERIFIED CUSTOMER
Vehicle Make : BMW
My Collision Center Advisor was Karen Jankowski. She kept me posted on every stage of the repair process and returned phone calls quickly. And, the team in the shop did a beautiful on the repair. Thanks to all of you! In exactly one week I've got my Z4 back home.
8/14/2019
MARIA B. VERIFIED CUSTOMER
Vehicle Make : JAGUAR
Very happy with the quality of service and excellent customer service. Vehicle looks like it came right out of the showroom. Kiddos to all involved in my vehicle
8/9/2019
RODNEY B. VERIFIED CUSTOMER
Vehicle Make : BMW
The process was simple and efficient. Good communication and quality repair.
8/8/2019
TOM H. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
The service provided was simply the best. I was treated from the beginning professionally and respectfully. My car had special handling requirements for a second party which was paying for the repairs, the staff handled everything precisely without any hiccups at all. I rarely find a shop that does not come without some type of problem, not one thing I can honestly say disappointed me. A special thank you the Karen Jankowski for a job well done along with the entire Hendrix team as well. TOM H
8/7/2019