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Real Reviews from VERIFIED CUSTOMERS
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you Ryan and his team. I was impressed with the feeling of leaving my car in good hands.
10/16/2024
Brian M. VERIFIED CUSTOMER
Vehicle Make : BMW
Very nice job. Wonderful service!
10/14/2024
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Terrence and Ryan are top notch
9/24/2024
Chris L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great staff, great work!
9/21/2024
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of the work was great and the customer service conversations each associate I've worked with (Stephanie, Cory, Jax) were helpful, polite, and definitely met the standards I'd expect of Hendrick Luxury Collision. I can't say that I'm fully satisfied though because my car was in the shop for 81 days, and while I understand the first several days of that were navigating insurance supplements, there is no world in which that is an acceptable length of time for the work.
9/20/2024
Paul B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Bobby and Terence did great work and kept me up to date through the whole process
9/10/2024
Michael B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was updated on my vehicles status regularly
9/8/2024
Jeanne B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great experience and all of the staff were extremely helpful and professional!
9/6/2024
Rodger B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
100% was not achieved. There was lack of communication and lack of follow through. End product was satisfactory, but it was not a well a ed road.
9/6/2024
Daraja W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Hendricks luxury collosion does excellent work,they are the epitome of professionalism and I would reccomend them to anyone!
9/4/2024
Francesco A. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Repair and all personnel, where great
8/31/2024
Darlene G. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The very worst service EVER!
8/31/2024
**** L. VERIFIED CUSTOMER
Vehicle Make : Porsche
All were very professional during my repair.
8/29/2024
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
call me at ****-****-xxxx if you would like some answers
8/26/2024
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very pleased with the work that was done on my car.All of your employees are top notch. They are a big part of the business’ success. They all know their jobs and are polite. It is nice to still see team work. I was kept in the loop with the progress on my cars repairs. Thank you! Cindy P
8/24/2024
Louis S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Negotiations with the insurance company took over 30 days. That seems like at least two weeks two long. The work itself was fine! I'm very happy with it. Fifty-eight days without my car was not acceptable.
7/19/2024
Blake E. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great experience from start to finish. Hendrick Luxury Collision was very thorough and comprehensive with all my hail damage PDR and re-assembly/new parts installation work. I had significant hail damage to my Mercedes and they met all my expectations. Thanks again!
7/19/2024
Raylee B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
No need very disappointed with service.
7/18/2024
Eileen K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service from beginning to end!
7/4/2024
Alyssa L. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephanie and the team did a wonderful job in completing my vehicle repairs. The weekly communication and assistance in dealing with my insurance provider was extremely helpful and put me at ease. My car looks as good as new. Thank you all!
6/27/2024