Your folks are always top notch - kept me informed - got repairs done timely. And the Suburban looks great! Thanks
2/12/2021
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Acura
Steve Hess and Curtis Martin were great to work with through the entire repair process. Both were courteous and professional.
Steve was proactive and kept me informed. Any questions or concerns I had were addressed and he made sure I was completely satisfied with the repairs.
1/26/2021
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Very pleased with the quality of work and Mr. Warthen's professionalism.
1/23/2021
Brian W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent and professional service.
1/6/2021
Onika M. VERIFIED CUSTOMER
Vehicle Make : Honda
A piece of molding on my windshield was not put back on the vehicle, on the driver's side. It has been about 2 weeks and this is still not resolved. I'm sure it was just an oversight and someone forgot to put the piece back. Have not received responses in over a week about when the part will be in and when I can bring the vehicle back.
1/5/2021
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Collision Center was not able to repair the electrical problem and have turned it to the City Chevrolet Service Department.
12/4/2020
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every person I met who was involved in the repair process was helpful and professional. My service advisor, Steven Hess, kept me informed of progress and made the overall experience much easier than I had expected it to be. Body work looks beautiful.
11/13/2020
Mary V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve was very friendly and professional
11/6/2020
Abigail F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Working with Randy and the team was excellent! Randy was beyond helpful and kept me informed every step of the way. I couldn’t have asked for a better experience!!
11/5/2020
****M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve was awesome,met all my needs and the job was done exceptionally
10/28/2020
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repair work was excellent. Customer service is very lacking! I had to do the “leg work” with the insurance company myself to have the required scan completed on my vehicle. Also, I was told several times that I would receive a status update on a given day and was not called back for several days later.
10/27/2020
Phyllis M. VERIFIED CUSTOMER
Vehicle Make : BMW
Have used them unfortunately several times
and each experience and workmanship was
more than just satisfying
10/20/2020
William S. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast, transparent, and friendly. Great experience
10/10/2020
Shiva J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My money was stolen from my car and when asked, you guys were stating some rules of responsibilities
10/10/2020
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
U MUM
I MISS MY GOOD FRIEND S
8/29/2020
Stacy N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs took over 30 days to complete which was unacceptable. Initially, very poor correspondence which cost me 10 days of nothing happening.
8/25/2020
**** R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and experience. Repair (new windshield) looks great!
8/5/2020
Leonid D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am shocked how great the the service was!
Great job, I will bring all my cars to you, thank you!!!