The crew repaired the damage but now my vehicle has damage that was not there when I took it in... Completely annoyed!
4/17/2015
Tom R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job but no reason it should have taken over a week to fix a quarter panel.
4/17/2015
Jimmie J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent professional service . From day one , the follow up of each day as to when my vehicle would be ready was a great experience . City Chevrolet, if there is a need in the future , I will return for service and recommend others to use your service .
Thank you ,
Jimmie J
4/10/2015
Juanita S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were outstanding and always great service. I am so happy to be able to do business with City Chevrolet. Everyone commented on how well City did in the truck fir making it look new again
4/3/2015
Perry J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional staff
4/2/2015
Robbie C. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job
3/26/2015
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This is the second time that I have used City Chevrolet for auto body work. Both experiences were superb. Thanks for you commitment to excellent customer service.
3/25/2015
Katie V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very helpful and made me less stressed after my accident
3/25/2015
Nicole P. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome experience! !! Geico representative, Ian did an amazing job handling my repair. City Chevorlet is awesome in customer service! Thank you guys!!!!!!!
3/25/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Acura
Efficient team and exemplary results. Bravo!
3/21/2015
Patrice M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome staff! Awesome work!
3/20/2015
Alisa E. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service and respect for my time at drop off and pick up... Fail
3/19/2015
Ho Leung. VERIFIED CUSTOMER
Vehicle Make : Toyota
great costumer service and good job on repairs.
3/14/2015
Tomeka L. VERIFIED CUSTOMER
Vehicle Make : Mazda
The service was very fast and my car looks great! I was impressed with the service and support they showed me... Thanks for your help!
3/12/2015
Marshal F. VERIFIED CUSTOMER
Vehicle Make : Scion
Light scratches on new paint that will need to be buffed out. Subwoofer in trunk wasn't reconnected. Trunk unlock switch located in the trunk doesn't work. Dirty interior - layer of dust on everything, handprints, smudges, leftover adhesive. Strong chemical smell. Rear interior panel installed incorrectly. A few deep scratches on interior panels that were not present before the repair.
This is practically a brand new car that I have meticulously kept clean. Now, after the repair, it has never been this dirty on the inside. More attention to detail could have been put forth. I was told that it spent a full day being cleaned and it doesn't show.
The new exterior panel was installed correctly and all of the lines are nice and even. The new paint looks good from 50 feet but needs work for it to be acceptable up close. I'm not sure how they managed to scratch brand new paint...
There is no reason for you to contact me about these issues because I would rather correct them myself. It is important however for you to know how I feel about this because I will not recommend anyone or take any of my vehicles to you again. I also work in the repair business and I would never let something go looking like this. Thank you.
3/8/2015
Leslie F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs to my vehicle look great!
3/8/2015
Reginald G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathon and the Gieco adjuster were very professional!'
3/7/2015
Terry C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good job
3/5/2015
Mentchaas A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I feel my repairs took too long to complete. I had to make several calls to get status updates. The literature suggests that I could view the progress of my repairs online, I was never made aware of this option. My car was there for more than a month, and the last two weeks I began to get daily updates. I am pleased with the quality of the repairs, but I feel it took too long.