I worked with Jake in the collision Center and he was very courteous, kept me up to date on the process and the status.
10/31/2016
Tony M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had an excellent experience with Hendrick's Collision. It is the kind of service City Chevrolet is kknow for. Great people, great service!
10/27/2016
Ebony D. VERIFIED CUSTOMER
Vehicle Make : GMC
Customer Service was awesome!!! They were fast with repairing the car and always remained in contact with me in regards to the maintenance on the car.
10/25/2016
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Honda
I did enjoy how quickly everything was done. I thoroughly enjoyed the car that was rented to me. Just got my car back today, and my car whistles with regular speed. Sounds like I have a window down. Was not like that before the repair.It is loud and annoying. Other than that, I thoroughly enjoyed the experience and would recommend it to anyone.
10/20/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great and was fixed very quickly
10/19/2016
Alicia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rachel and Danielle were an absolute pleasure to work with! They kept me updated every step of the way. Even though getting into an accident was awful, every person I have dealt with through this process has been great - knowledgeable, professional, efficient, and kind. My vehicle looks awesome, inside and out.
10/12/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very nice an helpful!
10/10/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Jake provided top-notch service. Glad I chose City Chevrolet to fix my car.
10/8/2016
Bobby F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well. Jake kept me informed on a daily basis. I was very pleased.
9/30/2016
Kayla B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience with City's body shop. Candice Dabbs was nothing less than amazing in helping me get my car back in the shortest amount of time possible. Rachel at the shop was also very helpful as well. She kept me up to date every day with the status of my car and each process the shop was doing. The only improvement I could recommend to management is having a loaner for customers - especially employees, (such as myself) it would have definitely made things a lot easier. Other than that, thank you so much Candace, Rachel, Curtis - for being so nice via the phone and in person, and the rest of the body shop for making my car look good as new!!
-Kayla B
9/28/2016
Haley Simpson. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love City Chevrolet. It's the best Chevy dealer in Charlotte!
9/27/2016
Lindsay T. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys made the process easy! I had no idea what I was doing and you helped me through it
9/27/2016
Theodore A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a very easy process. My car was completed sooner than I expected.
9/26/2016
Pam D. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was great and patient with all my questions. The vehicle looks great and runs smooth.
9/19/2016
Roy Lee. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jake was excellent keeping me informed of updates or changes to my vehicles repair status. He was extremely professional.
9/18/2016
Yelena S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love it ,awesome service
9/9/2016
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very easy process with Geico and City Chevrolet. Thank You!!
9/9/2016
Robert N. VERIFIED CUSTOMER
Vehicle Make : Nissan
You fell down on returning calls last Friday. Someone needs to look at the text messages you're sending as they compare with what's really happening. If no one returns calls, then the text messages can be confusing. Very satisfied with Danielle and the Enterprize rep.
9/8/2016
Gene M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were great, but clean-up after repairs needs a lot of work. I had to bring my car back twice for clean up issues. I had repairs completed here before with great results, but this time was totally different maybe because it was a Friday.