City Chevrolet was very professional, quick, and courteous. The only problem I encountered was with the Enterprise associate in their office who told me he was charging me 14 per day for complete collision coverage and then charged me over 190 for 6 days. When I called Enteprise themselves, they just says "I'm sorry" and would not resolve the situation.
3/2/2017
Gabriela R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job thank you very much !!!
2/26/2017
Marjorie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Through the whole process of dealing with me and the insurance company there was nothing but professional and helpful assistance to not only making the repairs but also their assistance dealing with the insurance company to make as stressed free as possible. We're been City Chevrolet customers for the better part or a decade, keep up your high level of services we're gotten use to.
2/18/2017
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kept up to date and Jake was responsive
2/11/2017
Patricia E. VERIFIED CUSTOMER
Vehicle Make : Kia
Jake and Michelle did a great job checking me in and Kevin did great on the paint job. My car is just like new again!
1/24/2017
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
not enough space to say how totally dissatisfied I am with the repairs and customer servic4
1/18/2017
Emilet R. VERIFIED CUSTOMER
Vehicle Make : Lexus
There are nice, and very professional.! Thank you guys.!!
1/17/2017
Laura T. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was twice as good as what I usually experience at Hendrick BMW, and I've not had a problem with Hendrick. My service attendant, Greg, helped me troubleshoot issues with my car that were not related to the accident. Everyone who helped me was accommodating and friendly.
1/6/2017
John F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks!
1/5/2017
Arlene W. VERIFIED CUSTOMER
Vehicle Make : BMW
Because of the holidays it was a challanage getting anyone on the phone. Once I did it went well.
12/24/2016
Crystal S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very quick and efficient. Thanks.
12/21/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Ford
Oakley sunglasses and beats headphones taken from my cars interior.
Rear passenger tire leaking...
Actual body work looks good. Disappointed someone stole personal items....
12/20/2016
Mark K. VERIFIED CUSTOMER
Vehicle Make : BMW
Got daily text messages saying that my car is ahead of schedule and plan to pickup on Tues 12/13. However, I was called and told that the sensor light needed to be reset an this is typical for BMWs. It took 4 more days to "reset" this warning light? and then bill 500 more than the estimate to do this. I feel that there was more than a light reset... Not a good customer experience... as I had an extended rental etc...
12/18/2016
Gwendolyn T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jonathan P. was very polite, courteous and professional to work with during our
experience (my husband and I). He explained everything from beginning to end and answered all our questions. Thank you Jonathan for your excellent customer service.
12/10/2016
Wilson M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!! And work was done well. Thanks!!
12/10/2016
Calvin B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work and service is truly back in service
12/6/2016
Russell R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jerked around and repairs werent done right
12/6/2016
Amit K. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was completed well in time and i am satisfied with the work that is completed. Thank you for cleanliness of the vehicle, Customer support answered all questions that were asked and support from team to get vehicle ready in time.
11/29/2016
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
You guys were awesome. Thank you!!!!
11/29/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am taking my car in to Jake tomorrow to discuss the issues I am having.
Handles don't match paint
Steering wheel is now crooked when going straight
Squeel of air while driving from front area of drivers door
Something jumps when I go over bumps, like it's not attached properly
There's a thump when turning the wheel sometimes and accellerating
I found an extra part under my driver seat that was not put back
Paint orange peel isn't uniform