Please give the customers correct and accurate information before they leave. Is very unprofessional and disorganized to tell a customer they are deductible is being waived, then at the end of the day to call the customer and say you made a mistake you do owe a deductible. This information should have been research before I left this is not business-like and I'm extremely disappointed. Accountability and ownership needs to be taken for your actions the customer should not be responsible for your mistake.
4/25/2017
Hope T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is Jim. When I went and picked up my truck at the body shop I started the truck and it started shacking and engine knocking bad. I received a phone call yesterday telling me my truck was ready to be picked up. The truck was definitely not ready. It sounded like a rod was getting ready to come tru the engine. Now the service department has it and I am stuck with a Malibu. Not a truck in which I do my job.
4/23/2017
Sophia B. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was amazing !
4/22/2017
Craig A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for working really hard on my vehicle. It looks great!!
4/21/2017
Piphat R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done communication is great the car look good thank for taking care of me
4/20/2017
Luz G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My contact person was very helpful and informative about my vehicle repairs.
4/19/2017
Alyssa H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great people, and they do great work.
4/19/2017
Beverly R. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent and quick service. Will definitely return if service is needed.
4/19/2017
Wanda H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rick Hendrix did a great job on my car
4/14/2017
Alex K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your guys have done great jobs
4/13/2017
Christine B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was treated so well from the time I drop off the car and when I return. The car looks great and the service was definitely 5 star.
4/12/2017
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all done a great job! Thank you!
4/8/2017
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Actually received my vehicle back earlier than expected and that was great. Was informed on a day by day on process of vehicle. Thank you City Chevrolet for the great work.
4/8/2017
Willie P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The process was so smooth and professional. I wear really impressed! Thanks
4/7/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work by City Chevrolet
4/1/2017
Kamilah H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They cleaned my car and fixed the buttons on the dash and steering wheel! It was completely unexpected and I'm very grateful and the body work is great as well!
3/31/2017
Kimiah T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love it!! My car looks brand new. You never could tell anything was wrong with it.
3/31/2017
Johnathon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My bumper they repaired is crooked an rough in spots
3/29/2017
Henriette N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks new now.
Thank you for your great service.
3/28/2017
Wanda G. VERIFIED CUSTOMER
Vehicle Make : Buick
I was very impressed with the outstanding customer service that I received from Jacob and his team.