The fact it looked new and they cleaned it up , inside and out. Much appreciated
8/1/2017
Meecie C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was not happy with the results of my truck being fixed. I was told to leave it so it will be taken care of properly. A week later I was told I had to pay for the rental. If I had known no additional with would be done I would've taken my own vehicle that same day. Now since I didn't I was made to pay $536.36. I am very frustrated and will never do any business with either company nor will I allow any one of my family our friends to do so either. This issue is ridiculous and I'd like an immediate refund! ****-****-xxxx is the number I can be reached at.
7/31/2017
Willie D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work performed made the trauma my vehicle suffered earlier disappear. Jonathan Poe treated us like family his willingness to educate us about the repair process solidified my confidence in Hendricks! Jonathan is definetly an asset to your company. Still amazed with the outcome!
7/31/2017
Julie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
There should have been a quality check prior to releasing. The trunk does not operate properly. When I call to report this "we're closing for the day come by next week". Meanwhile my interior lights won't turn off because of the trunk latch issue.
7/30/2017
Staline L. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes
7/28/2017
Katherine O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for reparing my car. I had a great experience.
7/26/2017
Misty H. VERIFIED CUSTOMER
Vehicle Make : Mazda
All good. Would liked to have a little more communication to understand status when there was additional work required. Otherwise. Great job.
7/25/2017
Kathryn D. VERIFIED CUSTOMER
Vehicle Make : Ford
On my way home after picking up my car my tire pressure light came on, which I expressed concern about and was assured it would be looked at. Within 10 miles my tire blew almost causing me to be apart of ANOTHER accident. I called in the morning to express my upset and was told that when they saw what was causing my tire pressure light to be on didn't feel it was apart of my initial accident so due to the insurance not covering it didn't fix it. I have three problems with this. ****) I should have been notified that damage to my tire was found before being allowed to drive my car. This put me in danger and could have been avoided. 2) the necessary repairs to ensure my SAFTEY regardless of insurance coverage. 3) how someone intentionally withholds information that could prevent an accident is simply appalling. I will never recommend this location for repairs, upkeep, or even sales due to this.
7/19/2017
Chantal D. VERIFIED CUSTOMER
Vehicle Make : Audi
Haven't picked up the car yet.
7/18/2017
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You're employee that handled my case was extremely helpful, kind, and provided great customer service.
7/17/2017
Jaime T. VERIFIED CUSTOMER
Vehicle Make : Kia
Nothing
7/15/2017
Althea B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was damaged on the City Chevrolet property over and above what I had inotially taken it in for for repair. The parking lot of this site is so overcrowded, creating hazardous comditions. This property is a high liability and a risk
7/13/2017
Felicshea W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Prompt, professional, excellent customer service at all points. I will continue to use Rock Hendrick City Chevrolet as well as refer .
7/12/2017
Alexandra E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone is great and very friendly and accommodating. Curtis, Jonathan and Brandon. Will continue to use rick hendrick collision center.
7/7/2017
Marcia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks amazing! Thank you so much to all
who had took part in the repair process.
7/6/2017
Liberty Speciality. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic work - great customer service .
7/6/2017
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The communication during the repair was very poor. I picked up my car on a Thursday and will be bringing it back in the beginning of the week because I am not satisfied. There is constant rattling when driven over 35-40 miles per hour.
7/2/2017
Fred L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was great but turn around time i feel was too long .
6/30/2017
Berhane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Veru very good job done. I appriciate you keep it up