Everything was smoothly coordinated, from the GEICO rep and the Enterprise rental. And Koons repairs were done quickly and satisfactorily.
Thank you.
4/3/2015
Aaron H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Because of good job and good price, you can have all my 5 cars. That is, until you screw me, and I move on
4/3/2015
Mary L. VERIFIED CUSTOMER
Vehicle Make : Toyota
All personal were polite and helpful. They made me feel like they were really there to support and inform me. The car looks like new and was completed more quickly than originally estimated. It made a bad situation pain free..Thank you
3/31/2015
Amina C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Body shop did wonderful job all so very good coustoer service
3/30/2015
Dalia Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional when I dropped off the car. When it was ready, I had a hard time getting through via phone to the body shop. Other than that, extremely professional staff. I was impressed.
3/22/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was great. Would have been nice if the car was washed before I picked it up. Was very dusty. Claudia was very helpful.
3/20/2015
Eric W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Simple transaction. Geico was right there. Car looks great. Updates along the way we're helpful
3/18/2015
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely excellent service. Wonderful. Krum was stellar. I will never go to another body shop ever.
3/18/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Honda
Jerry did a fine job of breaking down and explaining the estimate fore. The work was completed quickly. I away on business this week but my wifoe tells me the car looks great. John
3/18/2015
Carl G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Outstanding customer service.
3/13/2015
Todd V. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the staff were courteous and professional. My car was completed before the scheduled date. Well done!
3/1/2015
Hans` K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous servie. I appreciated your message keeping me up to dat on the status of the work.
2/28/2015
Charlene F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone that I had contact with were professional, courteous, and pleasant. I loved the funny text updates on the progress of my car's repairs. I will definately refer friends and family to Koons. You guys rock!
2/27/2015
Supika L. VERIFIED CUSTOMER
Vehicle Make : Acura
I like how the body shop update detail to customer just only one thing.I went to pick up my car but my mirror back up had took off and sat on the passenger seat and radio button down under the seat after told me I was ready to go. Everything done perfectly except that.
2/25/2015
Alexandra V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service very reliable
Thank you
2/24/2015
Luau M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am a happy camper. Your services were delivered on time and as promised. You have communicated well on the status of the repair. I have no complains.
2/18/2015
Saul S. VERIFIED CUSTOMER
Vehicle Make : Kia
I want really happy with the daily texts and updates. The car looks great and you guys even cleaned it for me! So far it seems to drive well even in this freezing weather.
2/15/2015
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately I've had to have my car repaired twice by you and I believe you repaired my husband'sAvalon a couple of years ago. Hopefully I won;t need you again, but you are the best!
.
2/13/2015
Nicholas A. VERIFIED CUSTOMER
Vehicle Make : Ford
Mr. John Morris was fantastic ! Not only was he committed to providing the best work on my car, his communication went above and beyond. He checked in with me every day to give me am update. His level of service is the best I have ever received. The entire staff at the body shop is truly the best in the area and I would not bring my car anywhere else.
Now, if the service department performed the same way, I would use Koons for all my work and a new car (which I am looking for now)