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Real Reviews from VERIFIED CUSTOMERS
Oliver H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ok think you missed fixing one of the scratches. There is the pink marker thing on my front bumper that wasn't fixed. Can I bring it by tomorrow afternoon? Thanks, Oliver H
7/23/2015
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job. Looks like new and you finished the work super fast. Thanks again!
7/22/2015
Kathleen P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Thank you.
7/19/2015
Alyssa P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and professional. The repair was speedy and looks great. I was a little confused by the status update text messages, which were not very specific. I would have preferred a personal call.
7/17/2015
Gary W. VERIFIED CUSTOMER
Vehicle Make : Ford
Jerry's estimate was spot on and the work was top shelf. My only complaint is that the website doesn't show the right number for the body shop and the repair form goes to the service department not the body shop. But those are small complaints.
7/16/2015
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Ford
Johnny Morris great guy to deal with
7/11/2015
Donna W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I had to exam my van by myself when I picked up my van. No one did anything until I notice something wrong. That is not good customer service. Just like when I dropped it off the went over the car with me. When I picked it up different story.
7/10/2015
Susan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hrs at pick up could be later --until 7 or8p
7/6/2015
Rebbeca T. VERIFIED CUSTOMER
Vehicle Make : Mazda
From the estimate to the repair, I was impressed with the level of customer service I received from your shop. I would highly recommend your services and would gladly return to Koons for future repairs. Thank you!
6/28/2015
Patrick Z. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very nicely done!
6/23/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Courteous and prompt service. High quality results, as always
6/19/2015
Prema R. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was done well and quickly. Krum was helpful and answered all of our questions.
6/17/2015
Kelly P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Came back 5 days early. They even cleaned the inside! Went the extra mile
6/16/2015
May Y. VERIFIED CUSTOMER
Vehicle Make : Audi
Completed in only 5 days and car looks as good as new!
6/14/2015
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. And quick!!! Thank u.
6/14/2015
Juan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service
6/12/2015
Justin C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic job on the repair, speechless!
6/3/2015
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very friendly. Great customer service. Great job on the repair.
5/30/2015
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely helpful and professional. The staff worked as a team to complete my job. They provided me transportation to my work and the driver was delightful to talk to. I really enjoyed my experience with Koons and would recommend their services to anyone. Thank you!
5/28/2015
Ron S. VERIFIED CUSTOMER
Vehicle Make : Ford
The Mustang is restored to 2014 newness. It took 9 days and two passes to get the door right. (2 days were estimated). Loved onsite Geico agent
5/21/2015