The Ford team did a great job of replacing my rear window. They even cleaned up the car a little which was unexpected but very appreciated. The staff was friendly. Thank you.
1/7/2016
Katarina A. VERIFIED CUSTOMER
Vehicle Make : Volvo
What a great team! Everyone was professional and courteous. Thank you!
1/7/2016
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint smell lingered. Glad I didn't pick up the car sooner. The layering is great. I don't see or feel any bumps or lines. Thanks for bringing my baby back to being beautiful
12/22/2015
Anjali C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, Thanks all.
100% sacrifice
12/18/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Headlight does not work
12/17/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
12/13/2015
Mark D. VERIFIED CUSTOMER
Vehicle Make : Ford
great job and sevice. thank u
12/8/2015
Suzanne M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. From the courtesy of the front desk worker to the gentleman who completed the paperwork in conjunction with the insurance company, as well as the repair person who drove me to work, I was thoroughly impressed! Oh, and the body work was done to my 100% satisfaction! !
12/5/2015
Luke T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work
12/5/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
One part not fixed properly without an explanation from team.
12/2/2015
Sue M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The replacement rubber step isn't the same size, material, or color as the original part despite the repair worksheets specifying OEM part was installed. The replacement step is loose and does not appear to fit my make/model car. Additionally, the paint work on the bumper looks sloppy - around the sensors and end of the bumper the paint application is not smooth like previous to the accident. Manager claimed there's no way to get a clean application but when the car was originally built, all the parts can be assumed to have been painted no differently than during repair work. When the manager attempted to correct the paint, the car was returned with paint spray on exterior.
11/28/2015
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
All the way from Liz,John(geico )and th body shop,totally professional and a pleasure to work with.
Thank you,
Mike
11/25/2015
Samia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service.
Thank you
11/21/2015
Patrick D. VERIFIED CUSTOMER
Vehicle Make : BMW
Not timely repair and nobody likes paying that much money. Krum is very nice though.
11/19/2015
Khongorsul K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great except the Geico rep. He was an ****. But Koons did a fantastic job! Thanks
11/17/2015
Chouaib T. VERIFIED CUSTOMER
Vehicle Make : Honda
Very kind and professional staff. They did an amazing job on my car. I would highly recommend.
11/16/2015
Donna G. VERIFIED CUSTOMER
Vehicle Make : Honda
My sun shade on the driver side is broken. It wasn't before I left at Koons. I left a message and my call has not been returned
Donna G
11/13/2015
Maryam A. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair doesn't look as good as I expected. It seems the bumper was repaired but not replaced, hence, can still see the scratches. Will be calling them to discuss.
11/6/2015
Daaasuren T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole front end looks great!! Looks new almost. Thank you! Really appreciate the car wash too, it was much needed